Pharmacist Assistant PBQ- Gandi Square
Dis-Chem Pharmacies Limited
Other, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Dis-Chem Pharmacies require the services of a reputable Pharmacist Assistant Post Basic Qualified - PBQ for their store in Gandhi Square. You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
Minimum Requirements**:**
- Grade 12 / Matric
- Post Basic Pharmacist Assistant Qualification
- Registered with the South African Pharmacy Council (SAPC)
- Willing and able to work retail hours
Advantageous:
- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in SAP and E-Scripting
- Unisolve Experience
Duties and Responsibilities:* Pharmacy Council
+ A pharmacist's assistant registered in the category pharmacist's assistant (post\-basic) may perform the
+ following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
+ the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
+ assist with the compounding, manipulation or preparation of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
+ assist with the manufacturing of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist the re\-packaging of medicine the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
+ the ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
+ the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
+ the provision of instructions regarding the correct use of medicine supplied
+ the provision of information to individuals in order to promote health
Dispensing of Medication under direct personal supervision of Pharmacist:
+ Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council
+ Capture script details accurately and verify patient’s details on the system
+ Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions
+ Give accurate instructions to the patients regarding the correct use of medicine supplied
+ Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing
+ Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist
Customer Service:
+ Advise and assist patients at the dispensary, self\-medication counter and front\-shop
+ Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments
+ Explain all medical aid cost to patients
+ Provide information to individuals in order to promote health
+ Follow through on any promises made to customers
Administration:
+ Process all paperwork necessary for the accurate submission of claims to medical schemes
+ Correct errors on scripts rejected by medical scheme
+ Ensure authorization of chronic, HIV and oncology medication
+ Maintain customer profiles on the system
+ Merge profiles locally and Vexall should be notified to merge profiles centrally
+ Take note of any messages on the customer profile and take suitable action
Stock Control:
+ Report on low/out of stock levels and stock errors to the dispensary manager
+ Facilitate Bi\-annual stock takes
+ Exercise stock, cash and asset control
General:
+ Housekeeping must be in accordance to Dis\-Chem standards. Make sure that the store is always clean and tidy.
+ Adhere to Dis\-Chem policies and procedures and standard operating procedures.
+ Adhere to health and safety rules and regulations.
+ Fridges and workstations must be clear of clutter and personal belongings.
+ All staff must work in Dis\-Chem approved uniforms.
ROLE COMPETENCIES
+ Knowledge and understanding of Unisolv SAP.
+ Finds solutions to potential issues as well as knowing when to escalate the problem
+ and what level to escalate it to.
+ Excellent communication skills, including the ability to communicate with people from
+ all sections of the community.
+ Addresses customer queries in a timely manner.
+ Takes personal responsibility for the quality and timeliness of work and achieves
+ results with little oversight.
+ Demonstrate patience and the ability to remain calm in stressful situations.
+ Technical skills Computer i.e. Microsoft office, numerical skills, Unisolv, E\-Scripting
Special conditions of employment:
- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for a long period
- Valid driver’s license
- Clear credit and criminal records
Remuneration and benefits:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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