Picker and Packer

Job purpose summary: To ensure that the correct company products are received, controlled and dispatched. Customers and suppliers should have a delightful experience encountering this person.

Key duties and responsibilities:

Inbound Logistics

• Book collections with couriers or arrange with Supervisor to schedule driver.
• Report any collection booking problems to Supervisor immediately.
• Do daily tracking on courier portal and escalate problems to Supervisor
• Hand over stock to be credited to Supervisor without delay and supply CMO number.
• Assist with Goods Receiving process when Inbound team is not available
• Assist in offloading containers when needed

Outbound Logistics

Orders for delivery by driver

• Prepare daily orders for delivery timeously. Orders to be completed by 16:30 or next morning before 08:00
• Hand delivery documents to Supervisor before COB.
• Check deliveries with driver to make sure loaded orders are correct.
• Dispatch orders with most economical method to the company unless instructed otherwise by Supervisor.

Track the waybill daily and report problems to Supervisors of both branches
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Key Account Order dispatches

• Pick and process orders as they become available on Acumatica
• Update Acumatica with correct tracking details information
• Report any booking problems Supervisor immediately
• Prepare orders according to customer requirements with labels and markings.
• Feedback Supervisor with problems on orders dispatched in transit.
• Pick and pack orders and backorders according to date.
• Picking and Packing on Sales Orders with 100% correctness
• Ensure all goods leaving the warehouse has required documentation ( DN ) in parcels
• Adhere to shipping instructions on Acumatica dispatching orders.

Warehousing

• Process orders according to demarcated areas and bins in warehouse
• Always maintain strict security control
• Maintain a clean and tidy stock holding area
• Maintain Health and Safety requirements in warehouse
• Notifying supervisor of packing material levels

Stock and Inventory

• Assist with monthly stocktakes
• Zero stock variances

Pick orders with FIFO method
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Collection Room Assistance

• Assist in dispatching Stack team with creating waybills for dispatching stock to CPT
• Assist in Collection room if needed
• Picking & packing of open customer orders marked for collection
• Invoicing of customer orders marked for collection (according to customer payment terms)
• Assist customers professionally and courteously when they collect their orders
• Process physical credit card payments as required for collecting customers
• Ensure all collected orders have required documentation and are properly and clearly signed for
• Maintain a clean and tidy collection room and cage
• Daily administration / filling of paperwork