Private Banking Relationship Banker
Standard Bank
Hermanus, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Overview
Business Segment: Personal & Private Banking
Company: Standard Bank of South Africa
Location: ZA, WC, Hermanus, R43
Job Type: Full-time
Job Ref ID: 80403612A-0001
Date Posted: 7/8/2026
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Job Description
To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities:
Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
Support quality credit applications, annual credit reviews and effective portfolio administration.
Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
Qualifications
Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
Qualification must be FAIS recognised or FAIS aligned.
The incumbent must meet the Fit and Proper requirements.
Experience Required:
2 to 4 years’ banking experience, with exposure to affluent, private banking or relationship-managed clients.
Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies:
Establishing Rapport and Understanding People
Interacting with People and Articulating Information
Conveying Self-Confidence and Convincing People
Examining Information and Interpreting Data
Making Decisions and Taking Action
Seizing Opportunities and Pursuing Goals
Technical Competencies:
Banking Process & Procedures
Customer Understanding and Product Knowledge
Financial Acumen
Commercial Acumen
Risk Identification
Risk Reporting
Additional Information
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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Hermanus?
Many customer service roles in Hermanus are open to candidates with little or no experience. Read the listing for its exact requirements.
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