Private Banking Relationship Manager
Standard Bank
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Overview
Business Segment: Personal & Private Banking
Company: Standard Bank of South Africa
Location: ZA, WC, Cape Town, 2 Heerengracht Street
Job Type: Full-time
Job Ref ID: 80403611A-0001
Date Posted: 7/9/2026
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Job Description
We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.
Key Responsibilities:
Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.
Qualifications
FAIS aligned Degree in Business Commerce (NQF7 or higher)
FAIS Representative certification is mandatory, in line with regulatory requirements.
Required Experience:
Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
Demonstrated success in client acquisition, retention, and portfolio management within a high-net-worth segment.
Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
Proficient understanding of banking processes, financial acumen, and consumer banking products.
Behavioural Competencies:
Articulating Information & Providing Insights
Interpreting Data & Examining Information
Developing Expertise
Convincing People & Establishing Rapport
Producing Output
Seizing Opportunities
Taking Action
Technical Competencies:
Banking Process & Procedures
Commercial Acumen
Customer Understanding ( Consumer Banking)
Financial Acumen
Product Knowledge (Consumer Banking)
Risk Identification
Risk Reporting
Additional Information
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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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