PROCESSES & SYSTEMS OFFICER

The Processes & Systems Officer is accountable to the Programme Manager (Technical Procurement).

MANDATE

To support and manage strategic sourcing, procurement planning, supplier and contract management, and procurement systems and processes of the CDC, under the direction of the Programme Manager (Technical Procurement) and Procurement Manager.

DESCRIPTION

KEY PERFORMANCE AREAS

Establishment and Implementation of Framework Agreements

• Develop and implement procurement plans, including the establishment and management of framework agreements, call contracts, transversal contracts, and other contracting mechanisms on behalf of the CDC.
• Maintain accurate records and supplier information relating to framework agreements, transversal contracts, call contracts, and other procurement arrangements.
• Participate in Bid Evaluation and Bid Adjudication processes and ensure that procurement decisions and recommendations are implemented effectively.

Procurement Workflow and Timeline Management

• Develop draft workflow process flows in MS Visio in line with CDC policy, procedures, and relevant prescripts, and consult with stakeholders to finalize them.
• Develop draft timeline schedules in MS Project for procurement processes and consult with stakeholders to finalize these schedules.
• Manage the end-to-end procurement process, from service request to contract award, ensuring alignment with organizational objectives and departmental needs.

Systems Development and Technical Innovation

• Develop templates to promote standardization and create spreadsheet-based tools to support the procurement process.
• Research solutions to enhance the automation of spreadsheet-based tools and assist ICT in the development of web-based and other applications.
• Conduct market research to stay informed about industry innovations, market trends, and new suppliers to improve procurement solutions

Sourcing, Negotiation, and Contract Management

• Manage the end-to-end procurement process, from service request to contract award.
• Identify potential suppliers, conduct market research, and perform price comparisons to identify cost-saving opportunities and leverage purchasing power.
• Negotiate contracts and agreements with suppliers to secure favorable terms, conditions, and competitive prices.
• Evaluate and compare supplier proposals to make recommendations for approval in line with CDC thresholds and the Delegation of Authority.
• Maintain strong relationships with existing suppliers, monitor performance, address issues, and collaborate to improve service provider quality.

Compliance, Risk, and Ethical Governance

• Ensure all procurement activities adhere to CDC policies, Treasury and CIDB prescripts, ethical standards, and legal requirements.
• Promote fair competition, prevent conflicts of interest, and maintain transparency in all supplier relationships and contract awards.
• Identify and mitigate potential risks in the procurement process and develop contingency plans to address unforeseen issues.

Advisory Services and Capacity Building

• Provide guidance and support to SCM and internal clients on the use of tools, including troubleshooting spreadsheet-based applications and handling ad hoc queries.
• Prepare formal procedures for the use of tools and conduct regular workshops or demonstrations for internal clients on applications and systems.
• Share information with clients regarding new system developments, lessons learnt, and common errors to build organisational capacity

Stakeholder Collaboration and Performance Reporting

• Collaborate with various Business Units within the CDC to align procurement activities with broader goals and address specific needs.
• Provide regular reports to the Procurement Manager on activities and their impact on revenue generation.
• Flag areas requiring management intervention to improve turnaround times and ensure overall process efficiency.

COMPETENCIES AND REQUIREMENTS

Educational Qualifications

• Degree (NQF 7) / Diploma (NQF 6) in Supply Chain Management, any related field or equivalent.

Experience

• 5 years proven experience as a Procurement Officer or in a similar role.
• Experience in public sector procurement processes and reporting standards;
• Demonstrated experience in using or implementing procurement systems;
• Exposure to or involvement in process mapping, Standard Operating Procedure development, or workflow optimisation projects;
• Stakeholder/client interface experience.

Competencies

• Knowledge of the PFMA, BBBEE Act, PPPFA and Transformation Charters;
• Thorough understanding of procurement regulations;
• Excellent negotiation skills;
• Ability to build and maintain strong relationships with suppliers;
• Strong analytical skills and attention to detail;
• Advanced level skills in MS Excel and the development of spreadsheet models;
• Intermediate level skills in MS Word, MS Visio & MS Project;
• Familiarity with digital procurement platforms and automation tools;
• Basic systems analysis and process improvement capabilities;
• Strong planning and coordination skills;
• Self-discipline and high motivation;
• Personal credibility and professionalism;
• Good presentation, report writing and communication skills;
• An inquisitive (Research capability) and firm character.

Licences, Registrations & Certifications

• Driver`s Licence – Code B

PERFORMANCE MANAGEMENT

Performance is monitored regularly by both the Programme Manager (Technical Procurement) and Procurement Manager, with reference to Finance Unit Balanced Scorecard and the Finance Performance Chart and in accordance with the CDC’s performance management system and control measures relevant to the position.

CLOSING DATE: 20 July 2026

CDC is an employment equity employer and placement will be in accordance with our Employment Equity Plan.

The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within one month of submitting your application, please consider it unsuccessful.

CDC reserves the right not to make an appointment to any advertised position. No late applications will be considered.

All applications must be forwarded to [email protected]

LOCATION: Gqeberha EMPLOYMENT TYPE: PERMANENT GRADE: C5