Procure-to-Pay Supervisor (FTC)

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the job

The P2P Supervisor is responsible for overseeing the end-to-end Procure-to-Pay process, ensuring the accurate and timely execution of procurement, invoicing, and payment activities. This role leads the P2P team, ensuring adherence to internal controls, compliance with company policies, and continuous improvement in operational efficiency within the Finance department and supporting the P2P Manager in daily tasks as required

Key Responsibilities

• Supervise daily operations of the P2P function, including purchase requisitions, supplier onboarding, invoice processing, and payment cycles, payment checks and verifications
• Manage, coach, and support a team of P2P administrators to ensure high performance and development
• Monitor and improve P2P process efficiency, identifying opportunities for automation and standardization
• Act as the main point of contact for escalations related to vendor issues, invoice discrepancies, and payment delays
• Collaborate with Procurement, Accounts Payable, Treasury, and other departments to ensure smooth workflow and issue resolution
• Ensure all transactions comply with internal financial controls, procurement policies, and tax regulations
• Support internal and external audits by providing documentation and reports as required
• Generate regular reports and analysis on P2P performance metrics for Finance leadership
• Maintain accurate vendor master data and oversee compliance with onboarding procedures

Knowledge, skills and experience required

• 3 – 5 years’ experience in a Supervisor Role with proven experience
• Degree or diploma in Finance, Accounting, or related field
• Solid experience in Procure-to-Pay, Accounts Payable, or a similar finance function
• Strong understanding of financial systems and ERP tools (e.g., SAP, Oracle, or similar), Microsoft Dynamics will be a advantage
• Excellent organizational, analytical, and problem-solving skills
• Effective communication and interpersonal skills for cross-functional collaboration
• Proficient in Microsoft Excel and financial reporting tools
• Experience in a shared services or multinational environment

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).