PRODUCT CONSULTANT
Smollan
Kempton Park, Gauteng
This listing does not state a salary. As a guide, retail roles in South Africa typically pay R5 000 to R12 000 a month (indicative).
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Retail jobs in stores, malls and supermarkets are among the most accessible roles for first-time job seekers across South Africa.
Job description
..
Job Summary:
To ensure exposure of product/service, increased sales and achievement of targets by representing the company and its services to the trade at an in-store level and growing the customer base within the forecourt.
Key Responsibilities and Deliverables:
1. Customer Experience Management
+ Manage customer vetting and registration
+ Manage rental process
+ Gather feedback and suggestions from customers to continuously improve the rental service + Monitoring and managing inventory including the storing, tracking and maintenance of equipment
2. Inventory Management
+ Monitoring and managing inventory including the;
+ Storing
+ Tracking
+ Maintaining of equipment
+ Charging devices
3. Managing & Ensuring Compliance
+ Standards & Discipline Management
+ Brand Management & Compliance onsite
+ HSSE compliance
+ Non-Compliance Escalation
+ Reporting and KPI's
4. Delivery of Quality Reporting & Insights
+ Feedback on what is working and what is not working, + Red flag escalations of issues encountered on the sites, + Speedy response to resolve issues that are encountered, + Provide insights gained from customer interactions
Administration
- Capture daily, weekly and monthly reports based on customer interactions and sales • Identify challenges and corrective actions
Customer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution • Build and maintain strong working relationships
Key Competencies
Organisational commitment
Teamwork and collaboration
Relationship building
Agility
Performance and results driven
Continuous growth & improvement
Resilience & stress management
Service Excellence
Analysis & problem solving
Sales orientation
Quality and detail excellence
Communication
Administration
- Capture daily, weekly and monthly reports based on customer interactions and sales • Identify challenges and corrective actions
Customer Satisfaction and Service
- Gather feedback from customer complaints, queries and requests and ensure resolution • Build and maintain strong working relationships
Key Competencies
Organisational commitment
Teamwork and collaboration
Relationship building
Agility
Performance and results driven
Continuous growth & improvement
Resilience & stress management
Service Excellence
Analysis & problem solving
Sales orientation
Quality and detail excellence
Communication
..
Minimum Qualifications: Matric
Minimum Experience: 2-3 years’ experience in commission-based sales in Retail environment
Knowledge, Skills & Abilities: Sales and Marketing knowledge
Customer Service Skills
Self management
Effective administration and communication skills
Knowledge and understanding of renewable energy
Literacy – MS Office
Found on Indeed · Posted 4 weeks ago · Last checked 2 weeks ago
Good to know
What does this retail job pay?
This listing does not state a salary. As a guide, retail roles in South Africa typically pay R5 000 to R12 000 a month (indicative).
Do I need experience for retail jobs in Kempton Park?
Many retail roles in Kempton Park are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 4 weeks ago
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