Product Owner/Business Analyst Digitisation

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MARKET RELATED PACKAGE

To own the definition and delivery of digital platform products - translating business and customer need into clear, testable requirements, and holding the backlog, delivery cadence and release quality that turn those requirements into working software.

The Product Owner is the single point of accountability for what the delivery team builds and in what order. The role sits between the business and engineering: close enough to the commercial agenda to prioritise correctly, and close enough to the build to be trusted by the people doing it.

● Elicit business and customer requirements through structured engagement with stakeholders, users, and subject-matter experts.

● Translate requirements into user stories with clear, testable acceptance criteria that a developer and a tester can both work from without further clarification.

● Use AI tooling routinely across the product workflow - research synthesis, requirements drafting, test-case generation and data interrogation - while retaining personal accountability for the accuracy of any output that carries your name.

● Build clickable, working prototypes independently to test concepts with stakeholders and users, replacing static specifications with something people can use before engineering effort is committed.

● Own and maintain the product backlog for the assigned product area, keeping it refined, estimated and ready for delivery.

● Prioritise against business value, dependency, and risk, and defend the sequencing to both engineering and the business.

● Run the delivery cadence for the product area - refinement, sprint planning, stand-ups, reviews, and retrospectives.

● Workday today with engineering, design, and quality assurance as the decision-maker on requirement intent.

● Write test cases from acceptance criteria and coordinate user acceptance testing with business users.

● Triage and track defects through to resolution, with a defensible view of severity and priority.

● Define and monitor the measures that show whether the product is working - adoption, usage, throughput, error, and abandonment rates.

● Build working relationships across operations, commercial, compliance, service delivery, and engineering. Represent the product area credibly to senior stakeholders, including at executive forums.

● Produce and maintain product documentation: requirements specifications, process flows, test cases, release notes, and user guides.

● Support sales and client teams with product demonstrations, solution walkthroughs, and product content for bids and tenders.

● Treat information as confidential by default - personal data, commercial terms, product plans, and information belonging to clients or third parties.

● Ensure that product decisions and delivered functionality comply with POPIA.

Qualifications and experience

Min 5 years senior experience

SA Citizen

A relevant tertiary qualification (Commerce, Information Systems, Business Analysis, Industrial Engineering or related).

Five or more years' experience in product ownership, business analysis, or product delivery.

● Advantageous: a recognised product ownership or business analysis certification; exposure to human capital technology, financial services, or another regulated environment; working knowledge of SQL; hands-on use of AI prototyping tools.

Pay: R70 000,00 - R90 000,00 per month

Work Location: In person