Product Support & Sales Rep (ME)
Komatsu
Limpopo
This listing does not state a salary. As a guide, driver roles in South Africa typically pay R7 000 to R18 000 a month (indicative).
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Driving jobs span delivery, courier, code 10 and code 14 truck driving. A valid licence and PrDP are usually the only entry requirements, making this one of the most accessible skilled trades in South Africa.
Job description
Introduction:
Komatsu South Africa has an amazing opportunity in the Operations division at our Grootegeluk branch, for a Product Support and Sales Representative that provides expert technical advice to customers in supporting Komatsu mining products. The successful candidate must have a minimum of 4 years working experience as a Millwright and specific experience servicing and maintaining Komatsu Electric Wheel Loaders (WE1850/2350).
Qualifications:
- Millwright Trade Certificate
- Medium Voltage Certificate (an advantage)
Experience
- A minimum of 4 or more years’ post trade experience in the earthmoving industry working Electric Drive Trucks / Hydraulic & Electric Rope Shovels / Wheel Loaders.
- A minimum of 2 years’ supervisory experience (an advantage)
- Machine Operator License (an advantage)
- Komatsu product knowledge
Specific knowledge requirements
- SAP Quoting
- MS Office
- CSS Portal KMG
- EPQ Care
- Komtrax
Summary description of the role:
- Safety Observations - Identify and report safety-related defects.
- Fleet Health Monitoring - Monitor fleet condition, reliability trends, and component health.
- KomServ Inspections - Conduct scheduled inspections and condition assessments.
- Equipment Condition Reports - Compile, issue, and review reports with recommendations.
- Photo Reporting - Capture and document defects and failures.
- Technical Support - Provide OEM technical guidance and troubleshooting support.
- Failure Analysis - Assist with RCFA and identify root causes.
- Maintenance Planning - Recommend maintenance strategies and component interventions.
- Planned Maintenance - Monitor PM compliance and advise improvements.
- Component Life Management - Monitor component health and predict replacement requirements.
- Warranty Support - Identify opportunities and compile warranty documentation.
- OEM Liaison - Escalate technical issues to Komatsu factory support.
- Product Improvement Programs - Communicate OEM campaigns and upgrades.
- Parts Forecasting - Recommend critical parts requirements.
- Reliability Improvement - Drive continuous improvement initiatives and recommendations.
- Artisan & Operator Coaching - Provide technical guidance and best-practice recommendations.
- Performance Reporting - Issue daily, weekly, and monthly reports.
- Customer Satisfaction - Maintain Komatsu customer relationship and communication.
Application Question(s):
- Which machines you have experience in troubleshooting, servicing and maintaining?
Education:
- Certificate (Required)
Experience:
- servicing and maintaining heavy earth moving equipment : 4 years (Required)
License/Certification:
- driver's license (Required)
Work Location: In person
Found on Indeed · Posted 1 months ago · Last checked 1 months ago
Good to know
What does this driver job pay?
This listing does not state a salary. As a guide, driver roles in South Africa typically pay R7 000 to R18 000 a month (indicative).
Do I need experience for driver jobs in Other?
This driver role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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Found on Indeed · Posted 1 months ago