Production Support Leader
Giesecke+Devrient
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.
At Payment Technology, our mission is to be at the start of every transaction and to make it secure and simple. We also create contemporary payment and banking solutions for our digital age. As a one-stop shop, we produce and personalise hundreds of millions of payment cards every year and store their "digital twins" - mobile and digital. Would you like to actively shape the digital transformation with us?
PURPOSE OF THE JOB: The Production Support Leader is responsible for overseeing end-to-end Production Support operations, ensuring efficiency, accuracy, and compliance with organizational standards, and driving/aligning the warehouse to the Operational business strategy. The key responsibilities of the position are as follows, but not limited to:Operational Leadership
- Lead daily warehouse operations including receiving, storage, inventory management, and distribution.
- Ensure adherence to safety, quality, and compliance standards across all warehouse functions.
Process Optimization
- Implement lean practices and process improvements to maximize throughput and minimize waste.
- Standardize workflows and establish clear performance metrics for warehouse teams.
Team Management
- Supervise, coach, and develop warehouse staff to foster accountability and high performance.
- Allocate resources effectively across shifts to meet production and delivery targets.
Inventory & Systems Control
- Maintain accurate stock levels through precision counting, audits, and system reconciliations.
- Oversee the use of warehouse management systems (Sage) and ensure data integrity.
Cross-Functional Collaboration
- Partner with operations, logistics, and quality teams to align warehouse activities with broader business goals.
- Support customer requirements by ensuring timely and accurate order fulfilment.
Continuous Improvement
- Drive initiatives to enhance efficiency, reduce costs, and improve service levels.
- Champion innovation and best practices in warehouse operations.
Environmental, Health and Safety
- Ensure compliance with all Environmental, Health and Safety (EHS) regulations and company policies.
- The ideal candidate will possess strong leadership, organisational, and problem-solving abilities to support efficient, accurate, and reliable warehouse and production support operations.
- To also ensure that their job goals are completed by striving for Quality, Trust and Security at all times.
MINIMUM ACADEMIC QUALIFICATIONS:
- Degree/Diploma in Supply Chain Management or Operations Management or similar.
PROFESSIONAL EXPERIENCE:
- 3 to 5 years proven experience in warehouse or operational leadership.
- 2 to 4 years' experience in warehouse leadership (must).
- Strong knowledge of inventory management, logistics, and warehouse systems.
- Strong communication and problem-solving skills.
A look behind the scenes
Contact
https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=27469&career_ns=job_application
Job offer
Job Details
- Job Title
Production Support Leader
Business Sector
Giesecke and Devrient ePayments South Africa (Pty) Ltd
Honeydew
Johannesburg
Requisition ID
27469
-
Location
- Johannesburg, ZACareer level
Management
Job Type
Fulltime, Permanent
- Contact
https://career5.successfactors.eu/career?company=gieseckede&career_job_req_id=27469&career_ns=job_application We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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