Program Manager
Wabtec
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Company Description Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Visit https://www.wabteccorp.com/ to learn more!
Job Description Program Manager
Job Function: Programs & Services
Business Unit: Wabtec Digital Mine
Reports to: PMO Manager, Digital Mine
Location: Johannesburg, South Africa
How will you make a difference?
We are looking for a dedicated and personable Program Manager to lead and support a portfolio of Collision Avoidance System (CAS) installation and service programs across South Africa. You will be responsible for overseeing the planning, execution, governance, and successful delivery of complex customer projects, ensuring that safety, quality, schedule, and financial objectives are achieved.
The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. You must be organized and detail-oriented, comfortable working with diverse teams. You will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.
What will your typical day look like?
- Lead the day-to-day management of CAS installation, commissioning, and service programs throughout the project lifecycle.
- Defining the program governance (controls)
- Planning the overall program and monitoring the progress
- Managing the program’s budget
- Managing risks and issues and taking corrective measurements
- Coordinating the projects and their interdependencies
- Managing and utilizing resources across projects
- Managing stakeholders’ communication
- Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager
- Managing the main program documentations such as the program initiation document.
What do we want to know about you?
Desired Qualifications and Requirements:
- Good knowledge and handling of project and program management methodology and techniques
- Good understanding of the wider objectives of the program
- Ability to work positively with the wide range of individuals involved in program management
- Strong leadership and management skills
- Good knowledge of budgeting and resource allocation procedures
- The ability to find innovative ways to resolve problems
- Excellent oral and written communication skills, with a high level of attention to detail
- Excellent interpersonal skills with the ability to interface at all levels and functions
Other Requirements:
- Flexible work hours to accommodate varying time zones
- Occasional travel to customer sites (including international regions) app. 25 - 40 %
- A current driver’s license is required
Successful candidates will be employed under local employment conditions and must already satisfy local employment/work permit and residency regulations.
- Please note that we do not accept agency candidate submissions without a formalized agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired.
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Additional Information What could you accomplish in a place that puts People First?
At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.
If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.
Who are we?
Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.
Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.
Culture powers us and the possibilities.
We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.
We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.
Need accommodation? Just let us know - we’ve got you.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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