Property Administrator

PURPOSE OF JOB

To carry out administrative duties and liaise with tenants to ensure a timely and responsive property

administration service.

KEY PERFORMANCE AREAS

· Load existing budget on MDA (if no budget, PA to assist PM to prepare and PA to load)

· Provide Property Manager with all reports, plans, budget, etc. for audit

· Prepare files for hand-over

· Check lease schedules and ensure that information is completed for annual events e.g. turnover certificates, rental schedules etc.

· Obtain turnover certificates from tenants on due dates

· Follow up on all outstanding documentation and information required for tenant files (e.g. FICA docs)

· For new tenants ensure all the required approvals are in place (Signage, layout plans, council approvals etc.)

· Where required, assist in the preparation of reports for monthly management meetings

· Liaison with relevant internal staff regarding tenant queries

· Accessing information and generating reports on MDA of tenant accounts

· Drafting letters to tenants and service providers where required by Property Manager

· General administration duties for all property requirements

· To ensure tenant satisfaction through resolving tenant queries and maintaining a comprehensive and up-to-date database of tenant correspondence

· To ensure each building is comprehensively administered and procedures followed with respect to, but not limited to correspondence, tenant deposits, insurance, etc.)

· Attend site visits and meetings as and when required

QUALIFICATIONS, COMPETENCIES AND SKILLS

· Grade 12 (Essential)

· Property management certificate / diploma (advantageous)

· Minimum of 3-5 years administrative experience in the property industry

· Good understanding of property administration and leasing

· Knowledge of property management systems

· Basic financial acumen

· Computer literate in Microsoft Office suite

· Excellent communication, customer service, and interpersonal skills

· Strong time-management and organizational skills

· Methodical and detail orientated

· Ability to take initiative and work unsupervised

· Deadline driven and ability to work under pressure

· Drivers license (advantageous)

Job Type: Full-time

Experience:

• Property Administration: 3 years (Preferred)