Property Administrator

Property Administrator

Claremont, Cape Town

We are looking for a highly organised and detail-oriented Municipal Accounts & Property Administrator to manage municipal accounts, property administration and municipal billing across a portfolio of residential, commercial and sectional title properties.

This role is ideal for someone with experience in municipal accounts administration , property administration , municipal billing , account reconciliations and resolving complex municipal queries. You will work closely with the City of Cape Town, property management companies, metering providers and internal stakeholders to ensure municipal accounts are accurate, compliant and efficiently managed.

Key Responsibilities

Municipal Accounts Administration

• Manage the end-to-end administration of municipal accounts across a portfolio of residential, commercial and sectional title properties.
• Process and reconcile municipal accounts, including municipal billing, rates, utilities, service charges and account reconciliations.
• Investigate and resolve discrepancies relating to municipal rates, tariffs, valuations, meter readings, water, electricity and other municipal services.
• Monitor outstanding municipal accounts and ensure accurate account maintenance and timely resolution of queries.
• Submit, monitor and manage municipal applications, objections, account amendments and service requests via the City of Cape Town online portal.

Property Administration

• Maintain accurate property, tenant and lease records across the property portfolio.
• Manage municipal and property-related documentation, correspondence and electronic filing systems.
• Support lease administration, property records management and general property administration activities.
• Liaise with landlords, managing agents, municipal officials, metering companies and service providers to resolve municipal and property-related matters.

Reporting & Compliance

• Capture, maintain and analyse municipal, tenant and property information using Microsoft Excel.
• Prepare reconciliations, reports and supporting documentation for management.
• Ensure municipal account records are complete, accurate and audit-ready.
• Support compliance with internal property administration procedures and municipal requirements.

Skills & Experience

• Proven experience in municipal accounts administration , property administration or property management administration .
• Strong understanding of municipal billing , rates , utilities , meter readings , municipal reconciliations and account queries .
• Experience working with the City of Cape Town municipal systems and online portal.
• Excellent account reconciliation, data management and record-keeping skills.
• Strong Microsoft Excel skills.
• Excellent organisational, communication and stakeholder management skills.
• High levels of accuracy, attention to detail and problem-solving ability.