Protection Services Supervisor

Purpose of Role

To implement the protection services strategy and ensure the safety and security of all mining staff and assets against the business risk of crime, non-criminal incidents, non-compliance, waste, negligence, misuse and unethical practices in line with industry standards. To coordinate and manage the application of all security operations and process including monitoring, guarding the premises and maintaining access control parameters (boom-gate) to prevent theft, vandalism, accidents and unauthorised access.

Role Context

Strategic Implementation / Operational Management

• Oversee the delivery of patrolling and surveillance activities across the mine premises by identifying and determining risk areas in order to allocate staff to ensure parameter fencing, entrances and critical infrastructure areas to safeguard the premises from security breaches.
• Manage the utilisation and of surveillance equipment such as CCTV cameras and alarm systems to detect and record any suspicious activity or security breaches.
• Co-develop action plans and ensure the implementation of crowd management and public order policing tactics to block off the crowd, minimise security breaches and prevent damage to infrastructure and assets.
• Setup and provide retainment and isolation activities by monitoring specific incidents and actions to ensure prevention of unauthorised entry into mine plant or offices during protests or community unrests.
• Identify and manage the application of proportionality of force to threat to ensure the balance of actions taken are in line with standard regulations and law.
• Lead the observation and identification of vulnerabilities including negligence involving the safekeeping of equipment and manage the application of protocols and reporting of incidents to ensure adherence to regulations.
• Manage the monitoring and control of entry and exit of personnel, vehicles, equipment to the mine site as well the conducting of induction procedures to ensure compliance with security and mining health and safety act in the mine sites.

Resource Management

• Provide input into required changes in resources (financial or non-financial) to enable the achievement of team and/or own objectives.
• Determine resource needs of the team and/or own area of work to achieve business outcomes.
• Request and allocate required assets and/or resources for the fulfilment of work objectives to guarantee quality outputs.
• Monitor the use of assets and resources within the team and own area of responsibility, to ensure assets and resources are consistently and appropriately utilised and managed.
• Provide staff with day-to-day direction and tasks aligned with Departmental procedures, to enable the usage of less resources more efficiently.
• Determine resource needs within own area of responsibility to achieve individual role outcomes.
• Request required assets and resources for the fulfilment of work duties to attain quality work outputs.

Stakeholder Relations

• Engage with all relevant Departments on issues of the area of specialisation, as directed by the Manager.
• Communicate with internal and/or external stakeholders, where required, to achieve work objectives and to maintain relationships.

People Management

• Oversee day-to-day security operations and people management including the deployment and management of security personnel and resources to ensure performance standards are met.
• Implement clear human capability and accountability processes and procedures within the security department in line with TM’s people management strategies.
• supervise security staff, conduct performance evaluations to identify skills gap and recommend training interventions and programmes to optimise performance and skills development.
• Coach, mentor and train teams and drive efforts to ensure adequate training and skills development is in place to improve employee performance.

Compliance, Risk and Safety

• Manage the monitoring and control of entry and exit of personnel, vehicles, equipment to the mine site as well the conducting of induction procedures to ensure compliance with security and mining health and safety act in the mine sites.

Minimum Requirements:

Qualifications:

• Grade 12 (NQF4)

Certifications:

• PSIRA Grade A certificate
• Firearm competency certificate

Job-specific experience:

• 5 years’ experience in supervisory role at least 2 years in a Mining Environment
• SAPS background and Tactical Policing course is advantageous
• Valid Driver’s License

Inherent requirements

Must be medically fit

Closing date: 27 July 2026