Quality Assurance Analyst

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

The QA Analyst is responsible for ensuring the quality, reliability, and functionality of software applications through effective test planning, execution, defect management, and validation. The role involves independently conducting testing activities, identifying and investigating defects, and ensuring that software solutions meet business requirements and quality standards. The QA Analyst works closely with developers, business analysts, product owners, and operational teams throughout the software development lifecycle to support the delivery of reliable, high-quality software solutions.

ROLES & RESPONSIBILITIES* Plan, prepare, and execute test cases and test scenarios based on business and system requirements.

• Perform functional, regression, smoke, integration, and user acceptance testing.
• Analyse business requirements and identify potential risks, gaps, and testing scenarios.
• Identify, investigate, document, and track software defects using appropriate defect management tools.
• Validate defect fixes and conduct retesting to ensure issues have been resolved without introducing new defects.
• Prepare and manage test data and test environments as required.
• Create, maintain, and improve test cases, test plans, and testing documentation.
• Record and communicate test results, defects, and quality concerns clearly and accurately.
• Work closely with developers, business analysts, product owners, and operational teams to resolve issues and clarify requirements.
• Participate in sprint planning, daily stand-ups, retrospectives, and other Agile ceremonies.
• Provide input on system functionality, usability, performance, and overall quality.
• Support business users during user acceptance testing and system implementation activities.
• Monitor testing progress, identify potential risks to delivery timelines, and escalate issues where necessary.
• Contribute to the improvement of testing processes, QA standards, and overall product quality.
• Apply software testing methodologies and best practices to ensure consistent and effective testing outcomes

POSITION REQUIREMENTS* A relevant Certificate, Diploma, or Degree in Information Technology, Computer Science, Business Information Systems, or a related field will be advantageous.

• Previous experience in software quality assurance or software testing, preferably in a similar role.
• Experience in preparing and executing test cases, documenting defects, and validating software functionality.
• Experience working with defect tracking and test management tools, such as Jira, Azure DevOps, or similar platforms, will be advantageous.
• Exposure to reporting or data analysis tools will be advantageous.
• Knowledge of software development lifecycles and Agile methodologies.
• Basic understanding of databases and SQL will be advantageous.
• Strong computer literacy and the ability to work confidently with different software applications.
• Strong analytical, investigative, and problem-solving skills.
• Excellent attention to detail and a methodical approach to testing.
• Good written and verbal communication skills, with the ability to document findings and engage with technical and non-technical stakeholders.
• Ability to work independently, manage competing priorities, and take ownership of assigned testing activities.

PERKS & BENEFITS* Medical Aid, Life Insurance & Provident Fund

• Extra leave above-standard and Birthday Off
• Hybrid Work Schedule
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.