Quality Assurance Manager
Proficos (Pty) Ltd
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
We are looking for an enthusiastic Quality Assurance Manager to join our team in Sebenza Edenvale. We are ideally looking for someone from the Cosmetic or Pharmaceutical industries who has been exposed to and knows manufacturing production under GMP conditions.
Job Types: Full-time, Permanent
Experience:
- Quality Assurance: 2 years (Required)
Duties/Responsibilities:
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
- Identifies and sets appropriate quality standards and parameters for products.
- Communicates quality standards and parameters to QC team, product development team, and other appropriate staff.
- Coordinates product testing processes.
- Participates in product testing.
- Identifies and analyzes issues and other problems, particularly when problems recur in products; recommends and facilitates solutions to these issues.
- Reviews client, customer, and user feedback and preparing NCRS when neccesary.
- Maintains compliance with organizational laws, regulations, guidelines, and policies.
- Performs other duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- Bachelors degree in Chemistry, Pharmaceutical , or field related to the products being developed required.
- Two to Three years of experience in related field required with supervisory experience a plus.
Job Type: Full-time
Pay: From R15 000,00 per month
Experience:
- Quality: 1 year (Required)
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday
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