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Quality Control Technician - Hay level 12 (Internal/External)

South African Nuclear Energy

Other, North West

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

KEY PERFORMANCE AREAS

PRINCIPAL ACCOUNTABILITIES

1. GENERAL AND TASK MANAGEMENT

  • Implementing and maintaining GLP (Good laboratory practice).
  • Maintaining safety and general housekeeping of the laboratories in use.
  • Optimize and facilitate implementation of current processes.
  • Propose changes or improvements to processes, and techniques.

2. TEST PREPARATION

  • Prepare and analyze samples according to standard operating procedures.
  • Prepare and operate and maintain laboratory equipment according to standard operating procedures.
  • Perform calibration checks on equipment according to calibration procedure, to ensure accurate results and assist in sending out equipment for calibration and necessary maintenance.
  • Prepare reagents and solutions for testing.

3. TESTING

  • Performing quality checks / analytical tests on raw materials, intermediate and final products.
  • Experienced in the use of automatic titrators, pH and conductivity meters, IC, HPLC, GC, UV-VIS spectrophotometer, and general laboratory equipment.
  • Perform routine analysis on in-process and final products, raw materials and components.
  • Support testing for OOS investigations.
  • Handle problems efficiently according to quality policy.
  • Report feedback on services or outputs regularly to customers.
  • Check HPLC/GC runs regularly during the early morning shift.
  • Provide internal customers with accurate test results.
  • Propose, develop and update methods for improving customer service.
  • Check, document and report operational output against actuals.
  • Communicate deviations for production and process improvements.

4. REPORTING AND RECORD-KEEPING

  • Must have sufficient current knowledge of the method used, as well as the objectives of the test.
  • Document and store data according to standard operating procedures and regulations.
  • Must be conversant with the management system implemented within the organization, ensuring that all results are reported accurately, unambiguously, and objectively.
  • Record, interpret and report testing results to management, including OOS results, Deviations other quality issues as needed.
  • Participate in OOS Investigations, Deviations and CAPA’s, and ensure action taken is appropriate.
  • Utilize the LIMS system to full capacity.
  • Must be able to assess and interpret the data.

5. TECHNICAL ASPECTS

  • Ensure all glassware, apparatus/utensils, equipment, instruments and work benches/basins are clean, neat and in good working condition ready to be used.
  • All reagents, supplies and other materials needed for work are available in storage cupboards/areas.
  • SHEQ records/registers are up to date, quality control/assurance actions are done, your PPE and any other safety/environmental controls are in good working order and inform QC Manager of any deviation from normal conditions.

KNOWLEDGE AND SKILLS:

  • Advanced understanding of pharmaceutical testing methods, standards and compliance requirements.
  • Technical knowledge of relevant laboratory equipment and experience working with them.
  • Knowledge of HPLC and GC Software and other laboratory equipment.
  • The ability to manage time effectively and efficiently in accordance with work priorities to ensure qualitative outcomes.
  • Understanding of pharmaceutical manufacturing and corrective action programs.
  • The ability to communicate effectively and efficiently at all levels in the organization.
  • Proficient writing skills in the preparation of reports, protocols, and procedures.
  • The ability to utilise the LIMS software and the relevant functionality applicable to the outcomes required.
  • The ability to manage time effectively and efficiently in accordance with work priorities to ensure qualitative outcomes and Maintaining Accuracy.
  • The ability to apply planning techniques to conduct effective planning of work outputs and resources, meeting deadlines.

QUALIFICATIONS AND EXPERIENCE:

  • B.Sc. with Chemistry and Microbiology as majors.
  • ND in Analytical Chemistry / Biotechnology.
  • BTech/ BSC with added Microbiology qualification will be advantageous.
  • Minimum of 2 years Laboratory experience in a Pharmaceutical / ISO 17025 accredited laboratory.
  • Exposure to cGMP regulations.
  • Must be medically fit to qualify as a radiation and chemical worker.
  • Must be capable of working under limited supervision.
  • Self-motivated, willing to learn beyond laboratory activities.

Closing date: 24 July 2026

HR CONTACT DETAILS

082 710 3139

Please forward your updated CV with certified copies of your educational qualifications to https://necsa.mcidirecthire.com/Internal/CurrentOpportunities*. Please ensure that you quote the correct* Job Reference number on the subject line of your email application. Applications received with an incorrect Job Reference number shall not be considered, as the automatic sorting system will not be able to recognize them.

IMPORTANT: Necsa Group is an equal opportunity employer committed to the principles of the Employment Equity Act. In filling this position, preference may be given to suitably qualified candidates from designated groups, in line with the organisation’s Employment Equity objectives.

By applying for this position, applicants acknowledge and consent to Necsa Group conducting the necessary pre-employment checks. These may include verification of educational qualifications, employment history, and, where relevant to the position, criminal and credit checks through registered credit bureaus and/or the South African Police Service, particularly for roles involving trust, honesty, or the handling of cash and finances. Necsa Group reserves the right to withdraw this advertisement at any time prior to the closing date. Furthermore, the organisation reserves the right not to make an appointment should a suitable candidate not be identified.

Necsa Group reserves the right to remove the advertisement at any time before the stated closing date, and it further reserves the right not to appoint if a suitable candidate is not identified.

GENERAL:

Should you not hear from us within 30 days of the closing date, please consider your application unsuccessful.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Yesterday

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