Quality Controller/Assurance

PepsiCo

Other, Eastern Cape

Salary not listedFull-time · Posted Yesterday

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Overview :

Verify and sign-off production and quality sheets and ensure all non-conformances are identified
Update approved supplier list and updating of all questionnaires
Assist with review of policies and procedures as per AIB, FSSC and Pepsico standards and guidelines
Update training matrix as per training conducted
Conduct awareness training to all departments
Conduct induction training to all employees
Assist with Customer complaints investigation, update customer complaint registers and monthly report
Record Changes and Control of document - Document control and update document register
Assist with monthly GMP inspection and complete report, update monthly report
Sampling of water, ingredients and final product for monthly and annual testing and update Micro testing schedule and review laboratory results
List of all temporary repairs in factory - do walk about with maintenance
Supplier performance monitoring on service providers (Cleaning, Pest control, etc)
Assist with Food Defence Plan, Threat Assessments, Food Defence team duties as stipulated by FSSC standard.

(VACCP and TACCP)* Assist with Test Emergency Response Procedure

Update PRP programme
Update non-conformances register and monthly report. Ensure all non-conformances are closed out
Stand-in for FS meetings
Assist with AIB audit, internal audit and External audits
Assist with Risk assessments
Management of PRPs as per PRP programme
Stand-in for Online Quality Controllers on any of the shifts, when required
Draft COA’s and assist with specifications
Responsible for PEM and Programme
Assist with IPM programme and Pest Control Officer
To facilitate a smooth shift as well as an efficient shift handover, ensuring that a comprehensive shift report is completed in line with the necessary requirements

Responsibilities:

Verify and sign-off production and quality sheets and ensure all non-conformances are identified
Update approved supplier list and updating of all questionnaires
Assist with review of policies and procedures as per AIB, FSSC and PepsiCo standards and guidelines
Update training matrix as per training conducted
Conduct awareness training to all departments
Conduct induction training to all employees
Assist with Customer complaints investigation, update customer complaint registers and monthly report
Record Changes and Control of document - Document control and update document register
Assist with monthly GMP inspection and complete report, update monthly report
Sampling of water, ingredients and final product for monthly and annual testing and update Micro testing schedule and review laboratory results
List of all temporary repairs in factory - do walk about with maintenance
Supplier performance monitoring on service providers (Cleaning, Pest control, etc)
Assist with Food Defence Plan, Threat Assessments, Food Defence team duties as stipulated by FSSC standard.

(VACCP and TACCP)* Assist with Test Emergency Response Procedure

Update PRP programme
Update non-conformances register and monthly report. Ensure all non-conformances are closed out
Stand-in for FS meetings
Assist with AIB audit, internal audit and External audits
Assist with Risk assessments
Management of PRPs as per PRP programme
Stand-in for Online Quality Controllers on any of the shifts, when required
Draft COA’s and assist with specifications
Responsible for PEM and Programme
Assist with IPM programme and Pest Control Officer
To facilitate a smooth shift as well as an efficient shift handover, ensuring that a comprehensive shift report is completed in line with the necessary requirements

Qualifications:

Minimum: NQF 4 or Grade 12 or similar relevant qualification
18 - 24 months’ experience in a similar environment.
Health and safety standards
ND in food technology/ Biotechnology or equivalent

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Yesterday