Receptionist

Duties and responsibilities

• Welcome and assist clients and visitors, notify relevant staff of arrivals, and provide a professional first point of contact.
• Manage conference room bookings, maintain electronic diaries, coordinate refreshments, and ensure rooms are clean and ready for use.
• Manage visitor access, parking cards, boom gates, and ensure all access cards are accounted for daily.
• Receive, record, distribute, and track all service documents, ensuring acknowledgment and sign-off are completed.
• Maintain the reception area, coffee station, meeting facilities, and report maintenance or technical issues.

Skills and knowledge

• Knowledge of reception operations, visitor management, and customer service practices.
• Proficient in Outlook, email management, scheduling, and general office administration.
• Ability to maintain registers, booking schedules, reports, and service records accurately.
• Skilled in handling switchboards, intercom systems, and professional telephone etiquette.
• Experience managing meeting room bookings, parking access cards, and visitor control processes.

Qualification/s

• Diploma or bachelor’s degree in office administration, Logistics, Business Administration, Hospitality Management or a related field.

Experience

• 5 supervisor level, preferably in professional services or legal industry
• Valid driver’s license & PDP License