Receptionist & Administrator - Rola Toyota

Job Advert Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist, also providing administrative assistance to our Dealership departments and the Dealer Principal. As one of the faces of our dealership, you will be responsible for providing exceptional customer service, operating and managing all incoming calls, and ensuring that our customers' needs are met promptly and efficiently directing queries to the correct departments.

You should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally, you should have a positive attitude, be detail-oriented, and have a passion for delivering outstanding customer service.

If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity!

Minimum Requirements

• Minimum 2 years experience in a receptionist or administrative role (Motor Industry experience essential)
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills.
• Strong organisational skills with keen attention to detail.
• Ability to multitask, prioritise, and remain calm under pressure.
• Friendly, professional demeanor anhave a positive attitude and willingness to learn
• Fluent in Afrikaans and English

Duties and Responsibilities

• Greet and welcome visitors with warmth and professionalism.
• Answer, screen, and direct incoming calls.
• Maintain a clean and presentable reception area.
• Handle daily mail and deliveries.
• Schedule meetings and appointments.
• Support data entry, filing, and general administration.
• Manage office supplies and place orders as needed.
• Assist staff and management with various administrative tasks.
• Daily processing of Dealership Attendance & Clock System and Monthly processing for payroll input
• Ad-hoc duties as required