Receptionist| Autoworx | Cape Town Airport

Job Description: Motus Autoworx, a dynamic leader in the vehicle repair industry is looking, is inviting applications from honest, trustworthy, and highly responsible candidates with relevant experience to apply for the position of Receptionist at our Cape Town Airport branch.

Position Overview: The purpose of the position is to manage the branch switchboard and reception area, providing a professional and friendly point of contact for all callers and visitors.

Minimum Experience:

• 1 year of relevant reception and administration experience.
• Advantageous: 1 year of experience with panel shop operating systems (TMS, Vantage, Dr Smash).

Minimum Qualification

• Grade 12 (Matric) or equivalent

Minimum Requirements

• Computer literacy – basic level sufficient
• Able to communicate effectively in English, both verbally and in writing, at the required workplace standard

Job Outputs:

• Professionally welcome customers and suppliers.
• Handle incoming calls effectively and professionally, including taking accurate messages and promptly relaying them to the relevant person.
• Ensure the reception area is kept clean, tidy and presentable at all times.
• Manage the boardroom booking diary and ensure the boardroom is prepared as required.
• Provide callers with accurate and helpful information.
• Perform general administrative duties as required by the branch.

Skills and Competencies:

• Attention to detail and accuracy.
• Good verbal and written communication skills.
• Good telephone communication skills, including telephone etiquette and active listening.
• Good customer service and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Good time management and organisational skills.
• Basic administrative skills.
• Ability to work independently and as part of a team.

Behavioural & Cultural Fit:

• Takes pride in maintaining a professional and presentable reception environment.
• Reliable, punctual and responsible.
• Friendly, approachable and professional.
• Open to feedback and continuous improvement.
• Compliant with Company policies and procedures.
• Customer-focused, with a strong commitment to providing professional and helpful service.

Working Conditions:

• Primarily reception and office-based, with occasional access to the workshop environment where there may be exposure to noise, dust, paint fumes and chemicals (PPE provided where required).
• May require overtime, weekend work or shift work depending on operational needs.
• Role may require periods of sitting, standing and walking within the branch.