Receptionist

Company Description Capital Prosthodontics is a specialized dental practice focused on delivering high-quality prosthodontic and restorative care to patients in Pretoria and surrounding areas. The practice is committed to patient-centered service, precision, and professionalism, ensuring a comfortable and reassuring experience for every visitor. Team members collaborate closely to support both clinical excellence and efficient front-office operations. Joining Capital Prosthodontics offers an opportunity to work in a supportive environment that values integrity, reliability, and respectful communication with patients and colleagues.

Role Description The Dental Receptionist role is a full-time, on-site position based at the Capital Prosthodontics practice in Constantia Park, Pretoria. The Dental Receptionist is responsible for greeting patients, managing check-in and check-out processes, and ensuring a welcoming and organized reception area. Daily tasks include handling appointment scheduling, maintaining patient records, answering and directing phone calls, and responding to patient inquiries in a professional manner. The role also involves coordinating with clinical staff regarding patient flow, confirming appointments, processing payments, and assisting with administrative duties such as filing, data entry, and managing correspondence. The Dental Receptionist supports the practice by providing clear communication, maintaining confidentiality, and contributing to a positive patient experience.

Qualifications

• Strong receptionist duties skills, including greeting patients, managing check-in and check-out, and handling front-desk administrative tasks.
• Proficiency in appointment scheduling, including organizing calendars, confirming bookings, and managing changes or cancellations.
• Excellent phone etiquette and communication skills, with the ability to handle inquiries, provide clear information, and maintain a professional tone in both English and Afrikaans.
• Basic understanding of dental care processes and terminology to support patients and coordinate effectively with clinical staff.
• Previous experience in a dental or medical reception role is beneficial.
• Comfort with computer systems and practice management software, including data entry and record-keeping.
• Strong organizational skills, attention to detail, and the ability to multitask in a busy environment.
• Reliable, punctual, and able to work collaboratively in a diverse team setting.

Salary range

R 8 000.00 - R 11 000.00

Pay: R8 000,00 - R11 000,00 per month

Experience:

• administration: 2 years (Preferred)

Language:

• English (Required)
• Afrikaans (Required)

Work Location: In person