Receptionist / Client Services Clerk

We are looking for a friendly, professional, and organised Receptionist / Client Services Clerk to join our team at a growing printing and signage company. The ideal candidate should enjoy working with people, have a positive attitude, and be comfortable working in a fast-paced environment where customer service and attention to detail are essential.

Key Responsibilities:

Welcome customers and provide excellent service
Answer telephone calls and assist customer enquiries

Liaise with our design and production teams
Assist customers with printing & signage requirements
Keep the reception and office area neat and organized

Receive payments and assist with basic cash handling when required

Requirements:

Previous experience in a receptionist, front-desk, or customer service, preferably within the printing, signage, advertising, or related industry.

Knowledge and understanding of the printing and signage industry, including common printing processes, signage products, materials, and terminology. (Applicants who do not meet this requirement will not be considered)

Ability to confidently assist clients with enquiries, understand their requirements, and direct them to the appropriate department or team member.

Strong verbal and written communication skills, with excellent proficiency in English.
Computer literate, with proficiency in Microsoft Office.

Strong attention to detail and accuracy
Friendly, professional, reliable, and customer-focused attitude.

Ability to work well under pressure in a fast-paced environment

A positive attitude and willingness to learn

Working hours:

Monday - Friday (08:00 – 17:00)

Saturdays (08:00 - 14:00) - TBC

Sundays (occasionally) - TBC

May be required to work overtime or public holidays, if required.

Please do not apply if you do not meet the minimum requirements.

Please note that we are currently recruiting for this position in preparation for the opening of a new store. The successful candidate’s start date will be confirmed once management has finalised the store setup and opening timeline.

Only shortlisted candidates will be contacted.

Application Question(s):

• Do you have knowledge and understanding of the printing and signage industry?
• Are you able to work on Saturdays, and occasional Sundays?

Work Location: In person