Receptionist - Frontline Department
Brights Hardware
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Purpose: The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.
KEY RESPONSIBILITIES:
- Open switchboard and general receptionist duties
- Answering the telephone, direct all calls to the relevant person/department and taking messages
- Provide secretarial support
- Maintain an adequate inventory of office supplies
- Manage the distribution of stuff stationery
- Record all emailed transfers and stock orders in log book for branches and inter-branch
- Maintain a general filing system for all correspondence (emails, faxes, & quotes)
- Manage diesel cards
- Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
- Manage coffee machine and hand out coffee machine coins to stuff
- Manage notice boards
- Resolve cash discount queries
- Check price changes and credit slips
- File shop account slips, stock adjustment & staff memo’s
- Type and print out A4 shelf talkers
- Participate in perpetual stock takes
- Perform any work-related tasks as delegated by superior
REQUIREMENTS:
- Matric or Equivalent (advantageous)
- 2 Years minimum experience in a similar role
- Ability to handle pressure
- Problem solving skills
- Ability to communicate effectively (verbal & written) at all levels
- Planning, time management & organizing skills
- Excellent professional work standards
- Computer skills
- Decision making skills
- Willing to take on responsibility
- Attention to detail and high level of accuracy
- Professional and neat
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 1 weeks ago