Receptionist

Parts Incorporated Africa is searching for a Receptionist to join the team in Bloemfontein. The purpose of the job is to operate a multi-line telephone system to answer incoming calls; directs callers to appropriate personnel; completes a variety of administrative duties.

Requirements:

• Grade 12 / Matric certificate
• Good English verbal and written communication skills
• Computer literate
• Professional, reliable, honest and a team player
• Previous switchboard experience advantageous

Duties & Responsibilities:

Switchboard:

• Answering a high volume of inbound and outbound calls efficiently and maintaining a response rate swiftly in accordance with agreed Aftermarket Solutions standards
• Providing information and assistance to callers
• Taking and relaying messages to relevant parties
• Correcting and updating the electronic telephone directory
• Opening rooms and ensuring the setting up of equipment required in doing
• Ensuring the updating of bulletin boards
• Maintaining regular attendance, personal appearance, punctuality and adherence to lunch and tea times set with co-workers

Reception:

• Performing all necessary reception tasks in an effective, professional and gracious manner
• Receiving and greeting visitors, determine their needs in a professional manner, offering them refreshments and directing them accordingly
• Sorting and distributing incoming mail, preparing outgoing mail for pick up or courier and organizing courier deliveries
• Monitoring people coming and going through the reception doors and issuing visitors with passes where required
• Being aware of and reporting suspicious activity
• Booking meeting rooms and liaising with the tea ladies about refreshments and catering for meetings.