Receptionist

Purpose of role

Responsible for providing a welcoming and efficient point of contact for visitors, clients, and employees while managing administrative tasks and facilitating communication for Tharisa Head Office.

Context of role

• Welcoming visitors, clients, and employees with a friendly and professional demeanor.
• Handling phone calls, emails, and inquiries, and directing them to the appropriate person or department.
• Managing appointments, scheduling meetings, maintaining calendars, and organizing office supplies.
• Ensuring the reception area is tidy, organized, and represents the company's image appropriately.
• Distributing mail, packages, and deliveries to the relevant recipients.
• Monitoring access to the premises, issuing visitor badges, and following security protocols.
• Offering information about the organization, its services, and assisting visitors with general queries.
• Assisting various departments with administrative tasks as needed and facilitating interdepartmental communication.
• Operating and managing office equipment such as phone systems, fax machines, and ensuring they are functioning correctly.
• Being adaptable to different situations, multitasking effectively, and handling unexpected scenarios calmly and professionally.
• Managing boardroom availability for meetings and appointments.

Qualifications

• Grade 12;
• Diploma in business administration is advantageous.

Job-specific requirements

• Direct experience working as a receptionist or in a front desk position in related field
• Computer literate (Word, Excel, Power Point, etc.
• Sensitivity to cultural diversity is important
• Computer Literacy and Microsoft Office Suite (Advanced)
• Experience in customer-facing roles.
• Telephone and communication experience.
• Experience in administration.
• Switchboard experience.

Inherent requirements

Must be medically fit.

Closing date

04 August 2026.