Receptionist/Admin

Get Real is South Africa’s leading house music festival and live electronic entertainment experience. Built on the belief that music has the power to unite, Get Real brings together thousands of fans, international headliners, and spectacular visual productions in an atmosphere that redefines the live music scene. To see what we build, visit getreal.co.za. Keeping our main festival headquarters moving smoothly takes an organized, welcoming front-of-house presence.

We are seeking a stylish, structured, and vibrant Receptionist to hold down the front desk at our Cape Town central base. In this role, you will be the first impression of our festival HQ—welcoming technical production crews, incoming artists, external suppliers, and brand sponsors, while keeping our front desk administrative engines running smoothly behind the scenes.

Key Responsibilities:

• HQ Welcome Flow: Greet inbound office guests, visual artists, management teams, and technical festival crew with a warm, professional, and hospitality-first attitude.
• Inbound Call Navigation: Manage our central line, screening incoming inquiries, answering baseline festival questions, and quickly routing critical industry contacts to the right leads.
• Crew & Guest Check-ins: Coordinate sign-ins and access logistics for internal team syncs, sponsor meetings, and pre-festival logistics briefings.
• HQ Space Administration: Keep the front reception space immaculate, handle incoming supplier courier packages, and provide essential data logging support on Excel or Google Sheets.
• Meeting Room Scheduling: Control the daily boardroom calendar, mapping out creative production slots and tracking internal schedule flows.

Requirements & Qualifications:

• Front Desk Footprint: Solid background as a Receptionist, Front Desk Agent, Office Administrator, or in premium service environments (hospitality, festival, or creative studio experience is a massive asset).
• Polished Presence: Modern, sharp grooming and high interpersonal emotional intelligence—fitting for a trend-setting, premium festival brand space.
• Clear Articulation: Flawless verbal and written English communication with a confident, professional telephone voice.
• Digital Literacy: Comfortable working across Microsoft 365 (Outlook, basic Word/Excel) and modern cloud team platforms.
• Location: Permanently based in Cape Town for daily on-site office hours.

What We Offer:

• Solid Competitive Salary: A strong monthly package dedicated to securing a sharp brand ambassador for our festival headquarters.
• High-Vibe Workspace: Spend your day in an energetic, creative corporate environment surrounded by the live entertainment industry.
• Operational Trust: A flat team hierarchy where you manage your desk without someone breathing down your neck.

Job Summary

• Position: Receptionist (Festival HQ Front Desk)
• Employment Type: Full-Time, Permanent
• Location: Cape Town (On-site)
• Salary: R10,500 – R12,500 per month (Based on experience)

Pay: R10 500,00 - R12 500,00 per month

Application Question(s):

• I have completed a profile synced at www.getreal.co.za? Yes / No
• For external video interviews, please confirm only your primary contact email:

Work Location: In person