Receptionist/Admin

About the Role

Fast Forward Packaging Solutions is looking for a professional, organized, and customer-focused Receptionist / Administrative Assistant to join our team. This is a front-line position requiring excellent communication skills, strong attention to detail, and the ability to manage multiple administrative tasks in a fast-paced environment.

Key Responsibilities

• Welcome and assist customers and visitors professionally.
• Answer and manage the company switchboard, directing calls efficiently.
• Process cash sale invoices.
• Prepare customer quotations.
• Process customer order confirmations.
• Issue Certificates of Conformance (COCs).
• File and scan company documentation.
• Update supplier, customer, and sales representative price lists.
• Process supplier invoices accurately.
• Follow up on supplier orders and outstanding deliveries.
• Maintain diesel usage and delivery records.
• Perform general administrative duties as required.

Minimum Requirements

• Minimum of 2 years' experience in a receptionist or administrative role.
• Proficient in Microsoft Office, particularly Microsoft Word and Microsoft Excel.
• Strong verbal and written communication skills.
• Excellent organisational and time management abilities.
• Ability to work accurately under pressure.
• Professional telephone etiquette and customer service skills.
• Reliable, punctual, and well presented.

Advantageous

• Experience using Sage accounting software.
• Previous experience in the packaging, manufacturing, or industrial supply industry.
• Experience processing quotations, invoices, and supplier documentation.

What We're Looking For

The ideal candidate is friendly, proactive, highly organised, and enjoys working with customers while supporting the administrative functions of a busy business. They should be able to multitask, pay close attention to detail, and take ownership of their responsibilities.

If you meet the above requirements and would like to join a growing South African packaging company, we'd love to hear from you.

Please submit your CV together with your salary expectation and availability.

Work Location: In person