Receptionist/Administration

Prolinson Wound & Wellness Clinic is seeking a professional, friendly, organised and efficient Receptionist/Administrator to join our team in Krugersdorp.

This is a combined role suited to someone who enjoys working with people, is confident in a medical reception environment, and has a passion for social media and content creation.

Key Responsibilities

• Manage correspondence: handle phone calls, sort mail and respond to emails.
• Maintain accurate record keeping and update computer databases.
• Schedule consultations, follow-up debridement appointments and multi-week therapy sessions.
• Process new patient referrals and verify insurance coverage.
• Maintain confidential electronic health records (EHR) and document patient data accurately.
• Monitor and order specialised wound care supplies.
• Coordinate equipment maintenance and liaise with vendors or IT services.
• Oversee patient billing, co-pays and insurance claim submissions.
• Manage meeting support, staff calendars and administrative tasks.
• Ensure compliance with health regulations and patient privacy standards.

Minimum Requirements

• Grade 12 / Matric.
• Excellent verbal and written communication skills.
• Strong computer and administrative skills.
• Knowledge and experience with medical aid administration, including verification of benefits, authorisations and basic medical aid enquiries.
• Excellent telephone etiquette and customer-service skills.
• Good organisational and time-management skills.
• Confidence using social media platforms.
• Ability to create engaging digital content.
• Good grammar and attention to detail.
• Professional, reliable and able to work independently.
• Understanding of the importance of patient confidentiality.
• Willingness to work Saturdays when required.

Previous experience in medical reception, healthcare administration, social media management, digital marketing or content creation will be advantageous.

Candidates with social media/content-creation experience are encouraged to submit examples of previous work or a portfolio.

Contract Details

Employer: Prolinson Wound & Wellness Clinic
Location: Alpha House
Address: 314 Voortrekker Road, Noordheuwel, Krugersdorp, 1739
Contract Type: Fixed-Term Contract
Contract Period: 12 October 2026 – 30 October 2027
Working Hours: Monday to Friday, 09:00 – 17:00; Saturdays when required
Remuneration: R7,000 – R8,500 per month (UIF included)

How to Apply

Please email the following:

• Updated CV
• Brief motivation letter
• Examples/portfolio of social media content, if available

Email: promise@prolinsonwoundwellness.co.za
Email subject: Receptionist/Administrator Application

Closing Date: 02 October 2026

Only shortlisted candidates will be contacted.

Pay: R4 565,79 - R12 222,61 per month

Work Location: In person