Receptionist/Administrator

Job Summary

The Receptionist / Administrator will be the first point of contact for clients and visitors while providing administrative support to ensure the smooth day-to-day operation of the office. The ideal candidate must have excellent communication skills, strong organisational abilities, and be comfortable working in a fast-paced manufacturing and installation environment.

Key Responsibilities

• Welcome clients, suppliers, and visitors professionally.
• Answer, screen, and direct incoming telephone calls.
• Respond to emails and customer enquiries promptly.
• Manage the reception area and maintain a professional office environment.
• Schedule appointments and meetings for management and sales consultants.
• Prepare quotations, invoices, purchase orders, and other administrative documents.
• Capture and maintain customer information and project records.
• Assist with filing, scanning, photocopying, and document management.
• Coordinate deliveries, collections, and courier services.
• Liaise with suppliers regarding orders and deliveries.
• Monitor office stationery and consumable stock levels.
• Assist with ordering office supplies.
• Support the sales and operations teams with general administrative duties.
• Maintain accurate records of customer projects and documentation.
• Assist with preparing reports and updating spreadsheets.
• Perform any other administrative duties assigned by management.

Minimum Requirements

• Grade 12 (Matric).
• Certificate or Diploma in Office Administration, Business Administration, or related field will be advantageous.
• Minimum of 2 years' experience as a Receptionist or Administrator.
• Excellent verbal and written communication skills.
• Professional appearance and telephone etiquette.
• Strong organisational and time-management skills.
• Computer literate with proficiency in Microsoft Word, Excel, Outlook, and Office 365.
• Experience using accounting or ERP systems will be advantageous.
• Ability to multitask and work under pressure.
• Strong attention to detail.
• Reliable, punctual, and customer-service orientated.

Advantageous Experience

• Previous experience in the kitchen, cabinetry, furniture manufacturing, construction, or interior design industry.
• Experience handling quotations, supplier orders, or project administration.
• Knowledge of inventory or stock administration.

Personal Attributes

• Friendly and welcoming personality.
• Professional and presentable.
• Honest and trustworthy.
• Strong work ethic.
• Problem-solving ability.
• Team player with a positive attitude.
• Able to work independently with minimal supervision.

What We Offer

• Market-related salary.
• Opportunities for growth and development.
• Supportive working environment.
• Exposure to exciting residential and commercial projects.

Pay: R4 300,17 - R10 000,00 per month

Ability to commute/relocate:

• Sandton, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Education:

• High School (matric) (Preferred)

Experience:

• Furniture Manufacturing Industry: 3 years (Required)

License/Certification:

• Driver's license (Required)

Work Location: In person