Regional Manager - Western Cape
rohlig grindrod
Cape Town, Western Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
We are seeking a Regional Manager based in CPT
Key responsibilities
- Regional Strategy and Business Planning
- Organise and Optimise Regional Resources and Provide Leadership
- Control and Manage Regional Budget and Finance
- Business Development and Sales Management
- Customer Relationship Management and Client Servicing
- Contract Logistics and Warehouse Operations Oversight
- Monitor, Report and Ensure Compliance
- Comply with the requirements of the quality management system
Minimum qualification
- Grade 12 Certificate
- FIATA diploma or 3-year freight forwarding related qualification at NQF level 7 or equivalent
Minimum experience and knowledge:
- 10 years' experience in the Freight Forwarding / Logistics / Supply Chain industry, spanning Airfreight, Seafreight, Contract Logistics and/or Sales and Servicing
At least 5 years in a senior or regional management capacity
Key competencies:
- Strategic thinking and business acumen
- Problem solving, judgment and decision making
- Ability to prepare and analyse financial statements and budgets
- Leadership and people management skills
- People skills and stakeholder management
- Advanced verbal and written communication skills
- Presentation and negotiation skills
- Planning and organising
- Ability to manage pressure and lead through change
- Change management and conflict management
- Attention to detail and ability to analyse documents and make recommendations
- Knowledge of Freight Forwarding, Airfreight, Seafreight and Contract Logistics practices and processes
- Servicing and marketing principles and practice
- International Trade principles and practice, including CRM and INCO Terms
- Carrier and depot conditions of trade
- Company service charge rates and tariff calculation concepts
- National currencies and international codes
- Client/service orientation and commitment to excellent customer service
- Situation analysis, business opportunism and creative/innovative thinking
- Action and result orientation
- Current management practice and theory, job design and workflow principles
Found on Indeed · Posted 2 weeks ago · Last checked 1 weeks ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 weeks ago
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