Regional Operations Manager

Operations

Accountable for regional Operations best practice, integrating various functional activities and ensuring adherence to an operational framework of policies and procedures in order to enable regional operations. This role will work with various closely related variables, spanning across different functional areas and requires an understanding of organisational processes, procedures, standards and controls.

Job Purpose

The purpose of this role is to enable achievement of regional Production targets through managing and overseeing all regional activities required for proactive, effective and efficient operations management and to do so in adherence to an operational and financial framework of practices, processes, standards and controls.

Key Accountabilities and Outputs

Actively engage at regional level in the End-to-End Sales and Operational Planning Process

Contribute to the Material Planning process as well as the execution of the Material Plan for region of responsibility

Ensure that the Daily Production / Manufacturing Schedule is aligned to ensure delivery in line with customer requirements

Work in conjunction with the Head of Supply Chain Planning and Regional Logistics Manager to guarantee order fulfilment in line with customer requirements, cost, quality and time parameters

Produce / Manufacture Product

Sign-Off on the Master Production / Manufacturing Schedule

Monitor the Daily Production / Manufacturing Schedule to ensure timeous product delivery to customers

Oversee the entire end to end Production/Manufacturing process for relevant region

Accountable for Raw Material Management, Raw Materials and Packaging (Receiving)

Quality Assurance and Control

Monitor the execution and maintenance of an operational QA Framework of practices, processes, policies and procedures, standards and controls for application across region of responsibility

Oversee quality assurance assessments and advise on corrective actions where necessary

Infrastructure Maintenance

Ensure that all Infrastructure are maintained to ensure optimal capacity usage and availability

SHERQ framework, initiatives and communications

Monitor the execution and maintenance of a SHERQ Framework of practices, processes, policies and procedures, standards and controls for application across all geographies

Monitor SHERQ Compliance in region of responsibility

Monitor the implementation and impact of mitigations / corrective actions and provide advice where required

General Business, Financial and People Management

Actively participate in strategic planning and budgeting processes

Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems

Ensure adherence to operational and financial frameworks of practices, processes, standards and controls

Ensure Adherence to all applicable Safety, Health, Environment and Quality Standards

Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies

Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership

Adherence to the Quality, Food Safety, Health, Safety and Environmental Standards

Adherence to Standards: Ensure strict adherence to Quality, Food, Health, Safety and Environmental policies and standards.

Enforcement: Enforce all food safety and health regulations, policies, and requirements at all times to guarantee a secure work environment.

Personal Hygiene: Maintain exceptional personal hygiene as per the organizations code of conduct.

Contamination Control: Raise awareness about potential physical product contamination and implement control measures to prevent it.

Health and Safety Measures: Take reasonable precautions to prevent health and safety hazards.

Follow the prescribed incident reporting procedure in case of accidents.

Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMPs (Good Manufacturing Practices).

Training: Attend and enforce the implementation of learnings from training sessions related to Quality, Food Safety, and Health and Safety.

Housekeeping: Maintain high levels of cleanliness and orderliness within the work environment.

Qualifications and Experience

Post graduate Diploma and Professional Registration / NQF level 8 (Essential)

Up to 8 years experience (Operational Execution) Manufacturing; Lean Manufacturing; Finance; Human Resources; Project Management;

MS Excel; SAP; MS PowerPoint; MS Word; E Mail

Key Qualities

Communication

Complex written proposals or presentations aimed at setting or changing strategy for a business unit or an external client Problem Solving

Proactive identification of interconnected functional problems, determine impact, patterns and trends, identify best fit alternatives, best practice solutions and anticipate future problems. The role will rely on influence and facts to promote effective problem solving of others.

Relationships Maintained

Groups of individuals at a senior management level inside the organisation

Behavioural Competencies

Project Management

Conducts team building exercises or events

Provides team-based rewards and performance measures

Develops a team charter and guidelines boundaries with other teams or business units

Provides role clarity and defines boundaries with other teams or business units

Clarifies assignments and accountabilities within the team

Legal and Ethical Conduct

Keeps current with all the laws and company policies that govern ones work activities, or seeks counsel before acting

Conforms with all laws and company policies that govern ones work activities

Keeps abreast of changes in standards applicable to ones profession

Acts in accordance with conventional ethical and professional standards

Takes action to enforce legal, policy, ethical and professional requirements; exposes violations

Knowledge of Business

Follows systematic, multi-source learning regiment designed to educate oneself quickly: keeps oneself current

Describes the important impacts that one has on the success of ones functional area and on company results; demonstrates a knowledge of the customers business

Uses business understanding to make sound decisions and influence the decisions of others

Continuous Improvement

Increases performance expectations when success has been achieved

Seeks out sources of information, including trade associations, best practice companies, customers, peers, subordinates, etc.

Finds ways to fast-adapt improvement ideas to work processes

Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Innovation

Able to logically generate an evaluate a number of approaches to solving a problem

Uses a number of information sources to generate new solutions.

Forecasts the potential value an innovative idea, while taking into account risks and opportunities.

Able to think "outside the box".

Able to think about technology as an enabler of innovation.