Remote Head of Customer Success — Growth & Experience

Pro Coffee Gear

Cape Town, Western Cape

R2K - R2.9K/moFull-time · Posted 2 weeks ago

This role advertises R2K - R2.9K/mo.

Job description (preview)

Pro Coffee Gear is seeking aHead of Customer Success to lead our global customer experience function. This remote-first role shapes strategy, metrics, and team performance to drive satisfaction and loyalty across all touchpoints. You will build and mentor a high-performing CS team, oversee onboarding, support, and service coordination, and partner with marketing and sales to optimize the customer journey. English fluency is required. J-18808-Ljbffr

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Found on Adzuna · Posted 2 weeks ago