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Live · posted 1 weeks agoFull-time

Remote Legal Files Coordinator

Job Duck

South Africa

Salary not listed

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Virtual assistant work covering admin, scheduling, inbox management and customer support, usually remote and often for clients outside South Africa.

Job description

JOB DUCK IS HIRING A REMOTE LEGAL FILES COORDINATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

Join Job Duck as a Remote Legal Files Coordinator and support a growing legal practice by helping matters move forward with accuracy, organization, and consistent client communication. In this role, you will draft legal documents and plans, maintain organized client files, monitor document requirements, and follow up on missing information. You will also confirm appointments, maintain detailed case notes, and provide end of day reporting on progress and outstanding matters. This opportunity is ideal for a proactive, detail-oriented professional who communicates clearly, manages time effectively, and takes ownership of responsibilities. Your work will help create an organized and responsive experience for both clients and the legal team.

Schedule:

Monday to Friday from 9:00 AM - 6:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

  • Providing ongoing administrative support based on the needs and priorities of the legal team.
  • Preparing and maintaining accurate case notes and supporting documentation.
  • Communicating potential delays, missing documents, and unresolved matters promptly.
  • Protecting confidential client and case information while maintaining accurate records.
  • Preparing and submitting an end-of-day report outlining completed tasks, case progress, outstanding items, and matters requiring additional attention or follow-up.
  • Managing an expected daily call volume of approximately 16 to 30 calls.
  • Conducting client follow-ups and appointment confirmations by telephone.
  • Organizing, updating, and maintaining client files and legal records.
  • Identifying missing information and proactively following up with clients to support timely case progression.
  • Ensuring required client documentation is collected, completed correctly, and organized appropriately.
  • Maintaining and monitoring document checklists for each client.
  • Drafting legal plans, correspondence, and supporting documents with accuracy and close attention to detail.

What We’re Looking For:

  • Minimum of 1 year of experience as a Legal Assistant.
  • Experience with legal document and legal plan preparation is required.
  • English proficiency with excellent written and verbal communication skills is required.
  • Ability to conduct client-related calls professionally and confidently.
  • Experience with WealthCounsel is preferred.
  • Strong document checklist management skills.
  • Experience with case note preparation and maintenance.
  • Ability to conduct client follow-ups and appointment confirmations.
  • Strong administrative support skills.
  • Ability to prepare accurate end-of-day reports.
  • Excellent organizational skills and attention to detail.
  • Strong time management and prioritization skills.
  • Clear and professional written and verbal communication skills.
  • Proactive and self-motivated approach to work.
  • Resourceful and solution-oriented mindset.
  • Ability to identify missing information and follow up appropriately.
  • Ability to manage multiple matters, priorities, and deadlines.
  • Professional telephone etiquette.
  • High level of accuracy when handling confidential legal information.
  • Ability to work independently and take ownership of assigned tasks.
  • Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
  • Quiet, distraction-free remote work environment

What’s In It for You?

  • Monthly compensation starting from 1142 USD to 1220 USD
  • Paid time off .
  • 100% Remote, Full-Time, Long-Term Career Opportunity.
  • Parental leave.
  • Opportunities for professional development and training
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

Found on LinkedIn · Posted 1 weeks ago · Last checked 3 days ago

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Found on LinkedIn · Posted 1 weeks ago

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