Remote Sales / Telesales Representative – UK Timber Company
Project Timber Ltd
Other,
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
About Us:
We are a family-led UK timber manufacturer specialising in high-quality sheds, summer houses, and bespoke garden buildings. With a reputation for craftsmanship and excellent service, we’re now looking to strengthen our customer-facing team with a dedicated Remote Customer Care & Sales Representative.
The Role:
We are looking for a proactive, organised, and sales-focused individual to manage incoming enquiries, guide customers through the buying journey, and actively support sales growth through confident communication and product presentation.
This role includes engaging directly with customers via phone and video calls to showcase products in more detail and help them make informed purchasing decisions.
Responsibilities:
Respond to customer enquiries via email, phone, and live chat
Conduct phone and video calls to present products and guide customers through options
Prepare and send quotations and follow up to convert enquiries into orders
Support customers throughout the sales process from initial enquiry to purchase
Work closely with the UK team to coordinate orders, deliveries, and updates
Maintain accurate records of customer interactions and sales pipeline
Identify opportunities to upsell and cross-sell products
Requirements:
Proven experience in sales (ideally eCommerce, retail, manufacturing, or similar)
Strong written and spoken English with excellent communication skills
Confident in conducting sales conversations and presenting products via video calls
Highly organised, detail-oriented, and able to work independently
Comfortable working remotely with a reliable internet connection
Knowledge of timber products, sheds, or construction materials is a plus, but not essential
What We Offer:
Long-term ongoing role with potential for growth
Training on products, systems, and sales processes
Flexible working hours with UK time zone overlap required
Performance-related bonuses on top of salary
How to Apply:
Please apply with:
A short cover letter outlining your relevant experience
Details of your availability
Your salary expectations
Pay: R15 000,00 - R25 000,00 per month
Work Location: Remote
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Other?
Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 5 days ago