Representative - Sales
Orica
Midrand, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Date: 24 Jul 2026
Location: Midrand, GP, ZA, 1685
Company: Orica
About Orica
At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources
essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than
13,000 across the world.
It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking,
pioneering innovation and reimagining the way we work.
About the role
Orica Digital Solutions is seeking an experienced Business Development Manager (BDM) with an engineering background in Geosciences to grow our
Mining markets in Southern Africa. The BDM will identify, pursue and lead new business development opportunities and market-specific strategies that
increase the Geosolutions 3 (GS3) brands: RST Instruments, Measurand and NavStar technologies and solutions market share. The role will work with
mostly new accounts, including mining and geotechnical consulting firms that influence monitoring specifications and buying decisions. The successful
candidate will drive revenue growth with a primary focus on South Africa and will enhance brand visibility within the minging sector. Extensive travel to
project sites will be an important part of the role.
What you will be doing
Build and maintain strong relationships with key stakeholders in the mining industry, including engineering firms with a focus on South Africa, but also including Southern Africa as a whole.
Develop and implement sales strategies that align with business objectives.
Conduct thorough needs analyses to understand client requirements and preferences.
Qualify incoming calls to prospect for further sales opportunities.
Travel to project sites and customer offices to build, maintain, and strengthen client relationships with key and new customers.
Willingness to travel to mine sites (estimated 25-50%) within Southern Africa.
Deliver compelling presentations that highlight the value proposition of Geosolutions technologies and integrated end-to-end solutions to all levels of the customer organization.
Attend and represent the company at industry exhibitions and conferences and network with professional organisations to establish the presence and reputation of the company.
Build and nurture strong relationships with engineering and consulting firms to drive Geosolutions product specification and integration into project designs.
Prepare and present technical and commercial proposals to customers.
Track and maintain effective, professional communication with all internal and external stakeholders throughout the business development and sales cycle.
Manage the entire sales cycle from prospecting to closing deals.
Technical Collaboration & Solution Delivery
Collaborate with the engineering and technical team to define technical requirements and scope for client projects.
Achieve technical proficiency in Geosolutions product solutions offerings for the mining and energy sectors, enabling effective technical customer meetings.
Leverage sales skills and technical knowledge to differentiate Geosolutions technologies from competitors and provide optimal customer solutions.
Ability to work on multiple projects concurrently.
Sales Operations & Customer Experience
Collaborate with the technical inside sales team to generate accurate quotes and orders, ensuring customers have a positive and seamless experience with Geosolutions.
Utilize EPICOR (ERP System) to create and configure quotes and orders.
5+ years’ experience in sales management, including developing sales forecasts and quotas and diligently managing opportunity pipelines (leveraging CRM systems).
Maintain accurate records of customer transactions, correspondence, and sales pipeline management within Salesforce CRM.
Quality & Compliance
Operate within the framework of our Quality Management System ISO 9001.
What you will bring
Established network of contacts in the mining sector.
5+ years of demonstrated successful experience building, developing, growing, and running a sales territory. A combination of education and experience will be considered.
Experience in technical sales for the mining sector with a demonstrated track record of accomplishment, including forecasting, CRM usage, account planning, and strategic planning.
Excellent presentation, relationship-building, and sales skills.
Resourceful, self-managed, self-motivated and goal-driven, able to work effectively within a global team.
Proven customer service experience and ability to build rapport with existing and new customers.
This position requires extensive travel and ability to work from a remote office.
Strong written and verbal communication, negotiation, and presentation skills for proposing, presenting, and discussing solutions with all levels of the organization.
Detail-oriented, organised and customer-focused.
Team player and motivated to work in a remote environment.
Your qualifications
Bachelor’s or Master’s degree in Engineering (Surveying, Mining, Geotechnical, Geological, Civil, etc.).
How you shape and influence others
- Demonstrates courage, resilience and flexibility
- Strong reputation for integrity, ethics, personal values and solid character
- Strong stakeholder management, interpersonal & communication skills
- Self-aware and open to feedback
- Work effectively across business unit
- High level decision making ability
- Able to manage multiple tasks within deadlines and work independently
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through
connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a
collaborative culture. Ignite your career at a place where your distinct potential can find its home.
We respect and value all
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with
fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard
to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
Competencies
Skills
Revenue growth strategy
Market analysis
Product knowledge
Stakeholder engagement
Regulatory compliance
Business development
Needs analysis
Proposal Development
Sales Pipeline Management
Presentation skills
Market penetration
Sales forecasting
Data reporting
Enterprise resource planning
Customer relationship management
Consultative selling
Competitive intelligence
Contract negotiation
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Midrand?
Many customer service roles in Midrand are open to candidates with little or no experience. Read the listing for its exact requirements.
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