Restaurant Manager
Ou Meul Bakery & Cafe
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Role Overview
We are looking for a hands-on Manager to take full ownership of store performance, team leadership, and daily operations. This role requires a strong presence on the floor, with the ability to lead from the front while maintaining control of the bigger picture. The Manager is responsible for driving financial results, maintaining high operational standards, and building a structured, accountable team. You will be actively involved in the day-to-day running of the business - supporting service, resolving issues, and ensuring consistency - while leading through your management team to deliver long-term stability and performance.
Key Focus Areas
- Full ownership of revenue, costs, and overall store performance
- Leading and developing a strong management team
- Maintaining high standards across service, product, and operations
- Being present and hands-on in the business, especially during peak periods
- Managing labour, stock, and costs in line with targets
- Driving a consistent, high-quality customer experience
- Creating a culture of accountability, urgency, and professionalism
What We’re Looking For
- Proven leadership experience in a high-volume, operational environment
- Strong commercial and financial understanding
- A hands-on leader who is comfortable working within the business daily
- Ability to balance operational involvement with team leadership
- Decisive, structured, and performance-driven
The Role
This is not a desk-based position. The right candidate will be present, engaged, and confident stepping into operations when needed, while still leading the business through a strong management structure.
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted Yesterday
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