Restaurant Operations & Stock Manager

Operations & Stock Manager – Beluga Restaurant

Location: Cape Town Cruise Terminal, V&A Waterfront, Cape Town

Beluga Restaurant is seeking an experienced, detail-oriented Operations & Stock Manager to join our dynamic management team.

This is a hands-on management role requiring an individual with strong operational knowledge, exceptional stock control experience, and a sound understanding of food and beverage costing within a high-volume hospitality environment.

The successful candidate will play a key role in ensuring operational efficiency, maintaining stock integrity, driving compliance, supporting restaurant management, and ensuring the business operates in accordance with company policies and industry best practice.

Key Responsibilities

• Oversee all stock management functions, including ordering, receiving, issuing, transfers and stock control.
• Conduct daily, weekly and monthly stock takes and investigate all stock variances.
• Maintain accurate stock records and ensure stock integrity across all departments.
• Capture supplier invoices and ensure accurate pricing and stock allocation.
• Manage and maintain the Pilot Point of Sale and stock management system.
• Compile and maintain accurate food and beverage costings.
• Calculate menu costing percentages and monitor gross profit margins.
• Analyse cost of sales and identify opportunities to improve profitability.
• Prepare operational reports and stock analysis for management.
• Forecast stock requirements based on business volumes and upcoming events.
• Manage supplier relationships and ensure cost-effective purchasing.
• Assist with menu engineering and pricing strategies.
• Ensure all recipes and portion controls are accurately costed and implemented.
• Monitor waste, breakages and losses, implementing corrective measures where necessary.
• Assist with budgeting, month-end procedures and financial reporting.
• Oversee and maintain compliance with all food safety, health and safety, liquor licensing, hygiene and relevant legislative requirements.
• Conduct regular operational compliance audits and implement corrective actions where required.
• Develop, implement and continuously improve Standard Operating Procedures (SOPs), policies and operational manuals.
• Ensure all operational documentation, registers and compliance records are maintained and up to date.
• Support the General Manager in the day-to-day management of restaurant operations.
• Assist with staff training and ensure adherence to company standards and operating procedures.
• Work closely with all departments to improve operational efficiencies and maintain exceptional service standards.
• Ensure compliance with company policies, food safety standards and internal controls.

Minimum Requirements

• Grade 12 (National Senior Certificate or equivalent).
• Hospitality Management qualification or similar tertiary qualification will be advantageous.
• Minimum 5 years' experience in an Operations, Stock Control or Costing Management role within the hospitality or restaurant industry.
• Advanced working knowledge of Pilot Point of Sale (essential).
• Demonstrated experience in developing operational systems, SOPs and compliance processes.
• Strong understanding of:
• Food costing
• Beverage costing
• Recipe costing
• Gross Profit calculations
• Cost of Sales analysis
• Hospitality stock control systems
• Hospitality compliance and operational standards
• Advanced Microsoft Excel skills.
• Strong numerical and analytical ability.
• Excellent organisational and administrative skills.
• Valid driver's licence and own reliable transport.

Personal Attributes

• Exceptional attention to detail.
• Highly organised with excellent time management skills.
• Honest, trustworthy and able to work with confidential financial information.
• Strong leadership and communication skills.
• Ability to perform under pressure in a fast-paced hospitality environment.
• Proactive problem solver with a hands-on approach.
• Strong work ethic and commitment to operational excellence.
• Professional, well-presented and reliable.
• A continuous improvement mindset with the ability to identify inefficiencies and implement practical operational solutions.

If you are passionate about hospitality operations, thrive on accuracy, enjoy building efficient systems, and have the experience to manage stock, compliance and operational excellence in a premium restaurant environment, we would love to hear from you.

Please send your CV and a headshot of yourself to [email protected]

Job Type: Full-time

Pay: R10 000,00 - R20 000,00 per month

Education:

• Bachelors (Preferred)

Location:

• Cape Town, Western Cape 8001 (Required)

Work Location: In person