Retail Sales and Admin Assistant

We are a jewellery manufacturing and retail business looking for a customer-focused individual to join our team.

About the Role

You'll be the first point of contact for clients in our retail store — helping them browse, understand our custom jewellery services, and ensuring every visit is a positive one. Alongside client-facing work, you'll handle day-to-day administrative tasks that keep the shop running smoothly.

Key Responsibilities

· Greet and assist walk-in clients, advising on jewellery pieces and custom orders

· Process sales, quotes, and client paperwork accurately

· Maintain filing systems, client records, and stock/administrative documentation

· Support day-to-day office administration (correspondence, scheduling, data capture)

· Assist with compliance-related documentation where required

· Liaise with the wider team on order status and client follow-ups

Requirements

· Strong administrative skills — organised, detail-oriented, comfortable with paperwork and record-keeping

· Excellent communication and customer service skills

· Confident using basic computer systems (MS Office and email)

· Reliable, presentable, and able to work retail hours including weekends

· Matric certificate (minimum)

Advantageous

· Previous experience in jewellery, retail, or a similar client-facing environment

· Knowledge of compliance requirements

To Apply

Please submit your CV along with a short cover note outlining your relevant experience to sales@goldsmiths.co.za

Pay: From R18 000,00 per month

Work Location: In person