Retail Store Manager

The purpose of the Store Manager is to be responsible for the functions of all departments of the store and for brand building exercises relating to the store. Upholding the image and building the reputation of the store ought to be the key responsibilities of a retail store manager.

KEY PERFORMANCE AREAS

• Manage shrinkage levels to within the company targeted ratio.
• Implement policies and procedures to minimize stock loss.
• Strategizing sales and marketing plans to drive revenue growth in the store
• Negotiating with suppliers and vendors for procuring supplies.
• Allocating budgets and planning the finances of the store.
• Evaluating sales reports and customer feedback.
• Planning new initiatives and ideas to increase footfall with the store.
• Controlling the store inventory and ensuring the maintenance of the standards of goods.
• Studying market reports and competitor strategies.
• Understanding of business and labour policies and apply these on an everyday basis.
• Manage performance of teams within the various departments.
• Create strategies to promote and improve customer service.
• Execute plans to maintain excellent compliance and operational standards.
• Ensure that all occupational health, food safety and legislative policies and controls are implemented.
• Talent management, recruitment and selection, staff training and workforce management.

SKILLS/KNOWLEDGE/EXPERIENCE

• Matric
• A retail qualification would be advantageous
• 3-4 years’ experience in a senior store management position
• Strong customer service, management and communication skills
• Be available to work irregular hours in consideration of operational demands
• Valid SA driver’s license.
• Reliable transport.

SPAR Graskop is an equal opportunity employer. All positions are placed in accordance with the company’s Employment Equity Pl an.