Risk AND Compliance Officer - Edenvale - Head Office

PURPOSE:

What is the purpose of this job?

To implement and review risk management processes and procedures, conduct risk assessments for allocated areas of the business and provide recommendations to mitigate risks.

RESPONSIBILITIES:

What are you responsible for doing?

• Enforce and monitor compliance with all company policies and procedures and report all incidences of non-compliance and deviations to the line manager
• Ensure that all risk management procedures are implemented in allocated business areas
• Ensure that retail outlets in allocated business areas are secured and protected against known risk.
• advice and input to security measures required to protect company assets and reduce risk.
• Assist with all risk related training in allocated business areas in support of effective risk management
• Identify all high-risk, high turnover, and/or high shrinkage retail outlets in allocated business areas, submit recommendations and ensure that the allocated security systems, including but not limited to overt and covert CCTV and alarms are operational and monitored
• all CCTV cameras in allocated business areas and ensure alarms are effectively maintained and fully operational.
• Investigate all alarm activations in allocated business areas and report any areas of concern to the line manager
• Investigate all cases of theft, fraud, POS system breaches in allocated business areas and compile case file for possible enquiry.
• Enforce and monitor compliance with all company policies and procedures and report all incidences of non-compliance and deviations to the line manager.
• Ensure that all shrinkage control measures are in place and implemented in the retail outlets in allocated business areas to reduce shrinkage and damages.
• Manage and adhere to risk and compliance Audit schedules for all business areas.
• Assist with Risk Assessment documents providing detailed feedback on non-compliance, actions required and taken to meet required standards.
• Conduct audits and investigations and compile evidence case files,
• Investigation all stock discrepancies in allocated business areas when requested to do so by the line manager.
• Compile a monthly risk management report for allocated business areas inclusive of areas of non-compliance and actions required.
• Work hand in hand with all Area Managers and National Operations Manager in allocated business areas to address relevant concerns arising from retail outlets.
• Provide input to the Shrinkage Awareness Programme and Health and Safety Committee.
• Ensure that employees have knowledge of the Shrinkage Awareness Programme and that it is implemented in all allocated business areas.
• Conduct a follow up audit on all retail outlets in the allocated business areas where audits findings did not meet the required standards.
• Highlight fraudulent activities and trends in store processes and systems, investigate and provide feedback to line manager.
• Assist with stores OHS Risk Assessments in allocated business areas as and when required.
• Create awareness of all Health and Safety Regulations and highlight any areas of non-compliance with the line manager.
• Provide accurate statistics, trend analysis, advice, and recommendations on all risk and compliance matters.

COMPETENCIES

What competencies do you require?

What behaviours are you required to display in this role?

• Commitment to the customer (internal and external), the brand and organisation, and sustainability.
• Commitment to high performance, delivery focused, and goal driven.
• Flexible and adaptable to changing circumstances and requirements.
• Identifies opportunities to improve the business.
• Anticipates and resolves issues or obstacles that impede timely completion of tasks.
• Attention to detail.
• Plays a leading and supporting role in implementing initiatives at team level.
• Decision making, problem solving and organising skills.
• Able to identify operational obstacles and opportunities.
• Analytical and strong investigative skills.
• Strong verbal and written communication and presentation skills.
• Resilient and able to remain focused in the face of adversity.
• Influencing skills.
• Interpersonal Skills and the ability to build trust.
• Able to operate effectively in an environment with access to sensitive, confidential information.

TECHNICAL COMPETENCIES

Systems, processes, and technical competencies:

• Knowledge of relevant computer packages e.g., MS Office, able to capture information and produce reports.
• Knowledge of identified business systems, e.g., Point of Sale (POS), Warehouse System, Inventory System, F&O.
• Knowledge and process understanding of retail outlet, warehouse, inventory, production, and security processes.
• Understanding of legal and process compliance in relevant countries.

Finance and Business:

• Understanding of business measures and targets directly relating to own role.
• Ability to analyse and interpret finance and performance indicators at a detailed level.
• Able to scrutinize and interpret written and financial documentation, identify mistakes and problems.

Health and Safety:

• Understanding of relevant legislation and own role in maintaining a safe and healthy work environment.

Customer:

• Understanding of the impact of own role on service delivery to internal and external customers.
• Understanding of the impact of own role on service delivery to internal and external customers.

Self:

Able to work flexible hours in line with business requirements.

Able to travel within South Africa and cross border.

Valid passport.

Must have a valid driver's licence (Code 10) and own reliable vehicle.

OTHER JOB REQUIREMENTS

What theoretical knowledge (e.g., degree / diploma) does the job require?

• Grade 12 or equivalent required.
• Degree or Diploma in Risk Management, Security, or related qualification is a requirement.
• Must have a valid driver's licence (code 10) and own reliable vehicle.
• Postgraduate Diploma in Risk Management is an advantage.
• Safety Management Training Course (SAMTRAC) Certificate an advantage.

What experience (e.g., previous exposure) does the job require?

• Minimum 3 years’ experience in a risk management or similar role.
• Experience in the retail environment is required.
• Experience in a Health and Safety or related role a requirement.
• Experience in audits, compliance and investigations is a requirement.

Special conditions of employment:

• Occasional traveling.
• Driver’s license and/or own reliable transport.
• Frequent national travel and occasional international travel to Botswana and Namibia.
• Valid passport.

REPORTING LINES

Reports to: Risk and Compliance Manager. Remuneration and benefits:

• Market Related Salary.
• Provident Fund.

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.