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SaaS Sales Development Representative (SDR)

Zeevou

Other,

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Job Summary

The Sales Development Representative is responsible for identifying and creating new qualified sales opportunities for the sales team. You will manage outbound and inbound top-of-funnel activity by engaging potential customers, understanding their needs, and booking qualified meetings for the sales team. Demonstrations and closing sit with Account Executives, and strong SDRs at Zeevou have a clear path into that seat.

Most of your day-to-day pitching will be ZeeLink: getting operators to understand the network, see what they could earn, and get their listings live.

The ideal candidate has strong communication skills, a proactive attitude, and a genuine interest in technology and hospitality.

What Success Looks Like

  • 20 connected calls with follow-up email where required.
  • Cold outbound: 3% of contacted prospects convert to a booked meeting
  • Warm leads (forms, past enquiry): ~15% convert to a booked meeting
  • 50% of self-sourced ZeeLink signups publish at least one listing within 30 days
  • A clear progression path into an Account Executive seat for SDRs who consistently hit target

Key Responsibilities

  • Lead Generation: Identify, research, and qualify new sales opportunities through outbound cold calls, emails, social media, and other lead generation strategies.
  • ZeeLink Advocacy: Be the front line for the network. Explain the host-to-host model clearly, walk operators through what they could earn, and get them signed up and live. A signup only counts once listings are published — you own that first step.
  • Network Density: Think in terms of geography, not just headcount. A network is worth more where there is depth, so prioritise operators in locations where extra inventory makes the network stronger.
  • Inbound Management: Respond promptly to inbound enquiries, free signups, and demo requests, and qualify them before handover. Speed to lead is a metric we track.
  • Prospecting: Conduct research to identify potential customers and build a robust pipeline of prospects.
  • Sales Outreach: Engage with prospects across multiple channels, articulate the value proposition, and book product demonstrations for the sales team.
  • Needs Assessment: Understand the needs and challenges of prospective customers and communicate how Zeevou's solution addresses them. Spot the operators whose growth plans point towards premium modules and flag them to the Account Executive team.
  • CRM Management: Maintain accurate and up-to-date records of all sales activities and pipeline data in HubSpot CRM. Pipeline reporting is only as reliable as the data behind it.
  • Follow-Up: Ensure timely follow-up with prospects to answer questions, address concerns, and move them through the pipeline. Most meetings come from the fourth or fifth touch, not the first.
  • Referral Motion: Encourage active members to use the referral programme. Warm introductions from inside the network outperform cold outreach.
  • Collaboration: Work closely with the sales team to align messaging, share what is landing in outreach, and improve the sales process.
  • Market Feedback: You hear objections, competitor names, and feature requests before anyone else. Feed them back to sales, marketing, and product.
  • Continuous Learning: Stay updated on industry trends, the competitive landscape, and product developments in order to position Zeevou effectively.

QualificationsEssential

  • Communication Skills: Excellent verbal and written communication, with the ability to articulate complex concepts clearly and persuasively. You will be writing outreach that has to earn a reply from a busy operator.
  • Phone Confidence: Comfortable calling someone who was not expecting to hear from you.
  • Commercial Reasoning: Comfortable talking about commission, booking volumes, and revenue in a live conversation. Much of the ZeeLink pitch is arithmetic — what an operator stands to earn from network and referred bookings.
  • Self-Motivated: Highly motivated, goal-oriented, and able to work independently as well as part of a team. Remote work means nobody is watching your calendar.
  • Customer-Focused: Strong customer service instincts and the ability to build trust and rapport with potential clients.
  • Resilience: Able to handle rejection and maintain a positive attitude in a fast-paced, dynamic environment. Most people will not reply. That is the job, not a sign it is going wrong.
  • Problem-Solving: Strong problem-solving skills and the ability to think on your feet.
  • Curiosity: Asks a second and third question, not just the first. Genuinely interested in how a business actually runs.

Preferred

  • Experience: Prior experience in B2B SaaS sales, business development, or customer support.
  • Tech Savvy: Comfortable with HubSpot CRM. If you have not used HubSpot, we will train you — we care that you pick up software quickly.
  • Sales Acumen: Understanding of the sales process from prospecting through to booking qualified meetings.
  • Industry Background: Any exposure to hospitality, property management, or short-term rentals — you will understand the customer faster.
  • Network or Marketplace Experience: Any background selling a marketplace, network, or partner-led product, where value grows as more members join.

Pay: R7 500,00 - R10 063,00 per month

Work Location: Remote

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Other?

Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Today

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