Sales and Administration

Position: Sales and Administration

Company: Talisman Hire Bloemfontein
Location: Bloemfontein, Free State
Department: Sales and Administration
Reports To: Branch Manager

Job Purpose

The Sales and Administration Representative is responsible for supporting the day-to-day sales and administrative operations of Talisman Hire Bloemfontein. The role focuses on generating new business, maintaining strong customer relationships, assisting customers with equipment hire requirements, and ensuring that all sales and administrative processes are completed accurately and efficiently.

The successful candidate will contribute to the growth of the branch by identifying new sales opportunities, following up on customer enquiries, and providing professional customer service in line with Talisman Hire standards.

Key ResponsibilitiesSales

• Actively identify and pursue new business opportunities within the Bloemfontein market.
• Contact prospective customers through cold calling, networking, and customer visits.
• Follow up on customer enquiries and quotations.
• Build and maintain long-term relationships with existing and new customers.
• Promote the full range of Talisman Hire products and equipment.
• Assist customers in selecting suitable equipment for their projects.
• Work towards achieving monthly sales targets and branch growth objectives.
• Keep management informed of sales activities, opportunities, and market feedback.

Administration

• Prepare and process quotations, hire agreements, and related documentation.
• Capture customer and rental information accurately on the company system.
• Maintain customer records and sales information.
• Assist with filing, reporting, and general branch administration.
• Ensure all paperwork is completed correctly and submitted on time.
• Support the branch team with daily operational and administrative tasks.

Customer Service

• Provide professional and friendly service to all customers.
• Resolve customer queries promptly and effectively.
• Communicate clearly with customers regarding equipment availability, pricing, and hire conditions.
• Maintain positive relationships with customers to encourage repeat business.

Reporting

• Submit regular sales activity and results reports to management.
• Provide updates on customer leads, opportunities, and follow-ups.
• Assist with branch sales performance reporting when required.

Key Performance Indicators (KPIs)

Performance will be measured against the following areas:

• Achievement of monthly sales targets.
• Number of new customers acquired.
• Customer retention and repeat business.
• Timely follow-up of quotations and leads.
• Accuracy of administrative documentation.
• Quality of customer service.
• Completion of activity and sales reports.

Minimum Requirements

• Grade 12 / Matric certificate.
• Previous experience in sales, customer service, or administration will be advantageous.
• Computer literate with working knowledge of Microsoft Office.
• Excellent verbal and written communication skills.
• Strong selling and negotiation skills.
• Good analytical and problem-solving abilities.
• Valid driver's licence.
• Must reside in Bloemfontein or the surrounding area.
• Fluent in English and Afrikaans.

Pay: R12 000,00 - R18 000,00 per month

Work Location: In person