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SALES CONSULTANT

Smollan

Johannesburg, Gauteng

Salary not listedPart-time · Posted 2 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

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Job Summary:

To sell renewable energy and financial products, through effective customer engagement and relationship building.

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Key Responsibilities and Deliverables:

In-Store Sales and Marketing

  • Carry out Cold calling and self-generating leads
  • Sell renewable energy and financial products and services to individuals and companies
  • Build market position by locating, developing, defining, negotiating through to effectively closing sales
  • Meet weekly and monthly sales objectives
  • Provide relevant feedback on competitor and promotional launches to management and

relevant stakeholders

  • Build and maintain strong working relationships with team and management

Administration

  • Compile weekly and monthly reports based on customer liaison and sales leads
  • Identify challenges and ensure corrective actions are put in place timeously
  • Ensure relevant reports and figures are completed and delivered to the business within the required timelines
  • Maintain an updated database including all activities, partners, and opportunities with their current status
  • Management of Operational and Promotional Activity
  • Efficiently execute all operational activities of the field
  • Protect Company assets in area of responsibility
  • Monitor and control stores expenses within allocated budgets
  • Ensure compliance with policy and procedures of the Company

Customer Satisfaction and Service

  • Ensure a high standard of customer service levels are maintained at all times
  • Gather feedback from customer complaints, queries and requests and ensure effective

resolution

  • Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments
  • Keep abreast of current technology trends relevant to the Energy & Financial industry
  • Provide customized, cost-effective solutions addressing client needs
  • Effective client relationship management

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Key Competencies:

Organisational commitment

Teamwork & collaboration

Relationship building

Agility

Performance & results driven

Continuous growth & improvement

Resilience & stress management

Service excellence

Analysis & problem solving

Sales orientation

Quality & detail excellence

Minimum Qualifications: Diploma/NQF level 5,

Minimum Experience: 2-3 years’ experience in a Sales Environment, preferably within the Energy & Financial industry

Knowledge, Skills & Abilities: Sales acumen

Marketing principle knowledge

Customer service skills

Administration skills

Communication skills (verbal & written)

Computer literacy - MS office suite

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 2 days ago

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