SALES CONSULTANT
Smollan
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Summary:
To sell renewable energy and financial products, through effective customer engagement and relationship building.
-
Key Responsibilities and Deliverables:
In-Store Sales and Marketing
- Carry out Cold calling and self-generating leads
- Sell renewable energy and financial products and services to individuals and companies
- Build market position by locating, developing, defining, negotiating through to effectively closing sales
- Meet weekly and monthly sales objectives
- Provide relevant feedback on competitor and promotional launches to management and
relevant stakeholders
- Build and maintain strong working relationships with team and management
Administration
- Compile weekly and monthly reports based on customer liaison and sales leads
- Identify challenges and ensure corrective actions are put in place timeously
- Ensure relevant reports and figures are completed and delivered to the business within the required timelines
- Maintain an updated database including all activities, partners, and opportunities with their current status
- Management of Operational and Promotional Activity
- Efficiently execute all operational activities of the field
- Protect Company assets in area of responsibility
- Monitor and control stores expenses within allocated budgets
- Ensure compliance with policy and procedures of the Company
Customer Satisfaction and Service
- Ensure a high standard of customer service levels are maintained at all times
- Gather feedback from customer complaints, queries and requests and ensure effective
resolution
- Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments
- Keep abreast of current technology trends relevant to the Energy & Financial industry
- Provide customized, cost-effective solutions addressing client needs
- Effective client relationship management
-
Key Competencies:
Organisational commitment
Teamwork & collaboration
Relationship building
Agility
Performance & results driven
Continuous growth & improvement
Resilience & stress management
Service excellence
Analysis & problem solving
Sales orientation
Quality & detail excellence
Minimum Qualifications: Diploma/NQF level 5,
Minimum Experience: 2-3 years’ experience in a Sales Environment, preferably within the Energy & Financial industry
Knowledge, Skills & Abilities: Sales acumen
Marketing principle knowledge
Customer service skills
Administration skills
Communication skills (verbal & written)
Computer literacy - MS office suite
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.
Found on Indeed · Posted 2 days ago
More customer service and similar jobs in Cape Town
Hospitality Placements
R30K - R50K/mo