Sales Consultant

@home is a well-established homeware and furniture brand offering its guests a full range of premium, quality homeware and furniture. @home is looking for individuals who believe in the art of possibility, and delivering a true omni-channel experience. Do you love making people feel at home? Are you driven by exceeding business and guest experience?

Description

Barista & Sales Position (Grade 12)

The opportunity:

We are currently seeking a dynamic and enthusiastic Salesperson with a unique blend of customer service skills, sales expertise, and hospitality experience.

The successful candidate will be responsible for providing exceptional customer service, assisting customers with their purchases while creating a warm and welcoming atmosphere.

Additionally, they will be responsible for preparing delicious coffee beverages to enhance the overall customer experience.

Responsibilities:

• Customer Engagement: Being an ambassador for our brand and offering exceptional service to ensure a positive shopping experience
• Sales Expertise: Understand and communicate product features, benefits, and promotions to drive sales and achieve targets.
• Coffee Preparation: Prepare and serve coffee beverages to a high standard, ensuring consistency and quality.
• Store Maintenance: Maintain a clean, organized, and inviting store environment, including the coffee preparation area.
• Cash Handling: Process transactions accurately and efficiently
• Team Collaboration: Work closely with team members to support overall store operations and achieve sales goals.
• Inventory Management: Assist with stock replenishment, product displays, and inventory management.

Requirements:

• A Matric certificate
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

Work Location: In person