Sales Department Administrator

Sales Administrator – Johannesburg

We are looking for a highly organised and detail-oriented Sales Administrator to join our Johannesburg team.

This role provides essential administrative support to our Sales team, Key Account Managers and Sales Director. The successful candidate will be responsible for managing pricing, deal sheets, customer information, product listings, reporting and a variety of sales administration processes.

This is a busy, fast-paced position suited to someone who enjoys working with detail, managing multiple priorities and ensuring that information is accurate and up to date.

Key ResponsibilitiesPricing & Deal Administration

• Create, review, revise and manage deal sheets.
• Maintain deal registers and historical documentation.
• Prepare customer copies of quarterly and product launch deals.
• Compile and maintain customer price lists and picture price lists.
• Update customer pricing on SAP.
• Process price increases, adjustments and pricing changes.
• Prepare price offers using costing information.
• Assist Key Account Managers with pricing and deal administration.

Order & Customer Support

• Track customer orders and prepare outstanding order reports.
• Assist with delivery extensions, order changes, packaging amendments and pricing updates.
• Follow up on missed orders and assist with resolving delivery-related queries.
• Provide customers with product information, images, dimensions and relevant product documentation.
• Communicate pricing, deals and product updates to the Sales team.

Product Listings & Online Portals

• Manage product listings for retail and e-commerce customers.
• Upload and maintain pricing on customer portals.
• Assist with resolving missing or incorrect product information on online platforms.
• Work with internal departments to obtain product images, specifications, pricing and supporting information.
• Assist with catalogues and basic image formatting or compression.

Reporting & Analysis

• Prepare sales analysis and stock reports.
• Assist with stock-on-hand and stock-on-order reporting.
• Work with fill-rate and other sales-related reports.
• Compare customer pricing files against internal records to identify and correct discrepancies.

General Administration

• Maintain organised pricing, deal and customer documentation.
• Prepare documents, samples and materials for meetings.
• Assist with trade show stock and stock takes.
• Follow up on proof of deliveries and rejected deliveries.
• Assist with delivery bookings and other general sales administration requirements.

What We’re Looking For

• Previous experience in sales administration, pricing, customer administration or a similar role.
• Experience working on SAP.
• Strong Microsoft Office skills, particularly Excel.
• Excellent attention to detail and accuracy.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Confident communication skills and the ability to work with customers and internal departments.
• Strong problem-solving skills and a proactive approach.
• An analytical mindset and confidence working with pricing and sales information.
• Experience with retail or e-commerce customer portals, such as Takealot or Pick n Pay, would be advantageous.

The Ideal Candidate

You are organised, accurate and comfortable working with a high volume of information. You take ownership of your work, follow through on outstanding matters and enjoy supporting a busy Sales team. You are confident working with systems, spreadsheets, pricing and customer information and understand that getting the details right is essential.

Interested candidates are invited to apply by submitting their updated CV.

Pay: Up to R10 000,00 per month

Work Location: In person