Sales Manager
FirstRand
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Job Description
To manage sales pipelines so as to ensure increased sales growth by coordinating sales activities, monitoring performance against targets, and supporting the sales team in converting opportunities into revenue. This role focuses on executing sales strategies, maintaining client relationships, and ensuring consistent pipeline progression to meet business objectives. Hello Future, Sales Manager,
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
About The Role:
As a Sales Manager, you’ll be part of a team of self-motivated, sales team through the effective delivery of existing products and financial advisory solutions in the Cape Town region, Successful candidate will be based in Cape Town at Portside Office.
Are you someone who can:
- Achievement of net profit growth for business
- Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
- Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Manage existing clients and grow portfolio through making contact and generating leads
- Manage the growth of active customer Account Base to increase client base
- Maximise Business Portfolio cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
- Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
- Comply with governance in terms of legislative and audit requirements
- Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
- Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
- Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.
- Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
- Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards
- Manage own development to increase own competencies
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
You will be an ideal candidate if you:
- Relevant Degree in Financial Planning (Industry Related Degree. Preferably a CFP Designation (Certified Financial Planner).
- RE 5
- Must not be under supervision for the following subcategories:
1.1 Long-Term Insurance subcategory A
1.2 Long-Term Insurance subcategory B1
1.3 Long-Term Insurance subcategory B2
1.4 Long-Term Insurance subcategory B2 – A
1.5 Long-Term Insurance subcategory B1 – A
1.6 Structured Deposits
1.7 Participatory Interest in Hedge Fund
1.8 Long-Term Insurance subcategory C
1.9 Retail Pension Benefits
1.10 Pension Funds Benefit
1.11 Shares
1.12 Money Market Instruments
1.13 Participatory Interests in a collective Investment Scheme
1.14 Forex Investment
1.15 Long-Term Deposits
1.16 Short-Term Deposits
- +5 years’ experience in a similar environment
- Experience in writing Business Insurance policies
- Experience in sales, investment and risk acumen
- Experience within the Financial Services Sector
- Person must not be an unrehabilitated insolvent
- In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check
You will have access to:
- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate
We can be a match if you are:
- Strong sales and client service experience
- Ability to bring in new business and increase acquisition
- Strong credit experience and negotiation skills
- Build and maintain stakeholder relationships experience (any segment)
- Strong collaboration skills
- Exposure to dealing with juristic clients
- Portfolio management experience
Are you interested to take the step? We look forward to engaging with you further. Apply now!
#Post
#FNB
#LI-TG2
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
22/08/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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