Sales Manager / Second in Charge- Northriding, Johannesburg
Recruit.com
Johannesburg, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Our client, a leader in the tiling market is looking for a dynamic and results driven Sales Manager. The ideal candidate should be passionate about customer service and have a strong understanding of the sales processes as well as actively motivate the sales team to deliver a seamless customer experience.
Key Responsibilities:
- Provide excellent customer service by assisting clients in selecting the best products to meet their needs and handle all customer queries.
- Drive sales growth through proactive customer engagement and upselling.
- Ensure that merchandising and displays are appealing and aligned to sales focus and market and fashion trends.
- Execute proper stock management by maintaining stock levels, manage stock turn and stock losses.
- Conduct audits on all key business processes and areas within the store according to agree parameters.
- Motivate team members to meet and exceed store sales targets and manage underperformance.
- Drive a culture that emphasises quality, continuous improvement and a high standard of work performance.
Requirements:
- Fluency in both Afrikaans and English is essential.
- Excellent communication and interpersonal skills.
- Grade 12 (NQF level 4), or equivalent qualification.
- Previous experience in sales, customer service, or retail.
- Previous experience in people management.
- Ability to work in a fast-paced environment with a strong focus on customer satisfaction.
- Strong problem-solving skills and a customer-centric approach.
- Must be a team player with a proactive and positive attitude.
- High attention to detail and ability to multitask.
- Availability to work retail hours, including weekends and public holidays.
Job Types: Full-time, Permanent
Pay: From R15 000,00 per month
Application Question(s):
- What is your current salary?
- Where do you reside?
- What do you want to leave your current company / why did you leave your last company?
Education:
- High School (matric) (Required)
Work Location: In person
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Johannesburg?
Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday