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ClosedFull-time

Sales Representative - Empangeni

The HEINEKEN Company

Richards Bay, KwaZulu-Natal

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Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

Purpose of the Job:

To sell and promote Heineken Beverages' Brand portfolio by creating brand awareness and building brands in line with strategic objectives. The successful candidate will have to reside in either Hluhluwe or Hlabisa.

Key Responsibilities:

  • Maintaining and developing relationships with existing and new customers.
  • Achieve monthly sales targets through new business and upselling current customers.
  • Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
  • Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
  • Present products to customers in a professional and knowledgeable manner
  • Conducting market research to keep up to date with industry trends and competitor activity.
  • Build and maintain a strong brand image.
  • Communicate and collaborate with other members of the sales and marketing team.
  • Drive and maintain Accessibility, Affordability, Availability and Activation
  • Run price driven promotions.
  • Maintain call strike rate in accordance with targets.
  • Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of

marketing activities.

  • Take responsibility for personal improvement and skills development.
  • Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.

Job Requirements:

  • A bachelor's degree in Sales, Marketing, or a related field is preferred. Relevant industry training and certifications are an

advantage.

  • A minimum of 3 years of sales experience
  • Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
  • Proven track record of meeting or exceeding sales targets
  • Numerical and business acumen experience
  • High levels of energy, persistence, drive as well as a sense of urgency.
  • The ability to work optimally in a high performance and competitive environment.
  • Ability to plan realistically and take action to deliver on time.
  • Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
  • Have a passion for customer service by making clients and their needs a primary focus.
  • Strong analytical and problem-solving skills.
  • High versatility to adapt to changing environment.
  • Ability to effectively manage customer relationships.
  • Ability to communicate effectively across all levels.

Demonstrates HEINEKEN Behaviours aligned to role expectations:

Deliver:

  • Play to win & celebrate success.
  • Deliver the goods.

Shape:

  • Think consumer first.
  • Make courageous moves.

Connect:

  • Champion a culture of belonging.
  • Learn, share & reapply.

Develop:

  • Have real conversations.
  • Embrace learning & growth.

Found on Indeed · Posted 1 months ago · Last checked 1 months ago

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Richards Bay?

Many customer service roles in Richards Bay are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 months ago

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